SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This 10-in-1 bundle has done wonders for my wardrobe! Now I spend less time stressing about what to wear and more time feeling confident in my choices.
Digital guides are so convenient and helpful.
I'm usually clueless about fashion but this guide made things easy and fun.
😍 this digital download is so helpful! I can plan my outfits effortlessly now, no more 'what to wear' panic.
i’m not one for writing reviews but i had to give credit where it’s due with this one 👍i’ve always struggled with putting outfits together especially when travelling but these guides have been super helpful 🧳no more overpacking or forgetting essential items since everything is laid out clearly on the checklists ✅the best part? no more stress about what matches with what because there’s a guide for that too 😎absolutely worth every penny 💵
The best part about these guides? They're super easy to follow! Now, I can plan out my outfits without any stress or confusion. 😊👕
No more morning outfit panic for me! These checklists make it so easy to decide what to wear.
totally transformed my wardrobe game.
I'm in love with these checklists and guides! They've transformed the way I dress and plan outfits, making everything seamless and effortless.
This outfit planning guide has made dressing up super easy. It's a great tool for anyone who wants to look stylish without any hassle.
The checklists are phenomenal - they've revolutionized the way I plan my outfits. A must-have for anyone seeking effortless style.
What a fantastic bundle! The guides and checklists have made my morning routine so much easier. Now, I can put together stylish outfits without any stress or hassle. Highly recommended! 🌟
A fashion lifesaver! 🙌 No more stress.
What an incredible resource for style inspiration and planning! I'm now effortlessly chic every day thanks to these guides and checklists.
who knew that style could be so easy? i used to struggle with what to wear every day but not anymore thanks to this awesome bundle! it’s really simplified my life 🙌
this little gem has totally transformed my mornings 💫 instead of wasting time trying on multiple outfits (and creating an enormous pile of clothes) i can now plan ahead using these handy guides & checklists ✅ they cover everything from everyday wear to special occasions so there’s no need to panic when an unexpected invitation arrives 💌 plus they’re super easy-to-follow – even if you’re not exactly fashion-forward like me 😉
One unexpected benefit was realizing I don’t need to keep buying random pieces. The wardrobe planning tips helped me see what actually works together. I do wish I had printed some of the pages sooner, since it’s easier to use them that way, but that’s more on me than the product itself.
i used to struggle with coordinating outfits but not anymore thanks to this awesome product. it’s like having a personal stylist at your fingertips whenever you need one 👏
i'm loving this bundle 😍 no more fashion faux pas, just seamless style every day!
so glad i found this bundle! it’s simplified my mornings because now i know exactly what to wear every day 💯
These checklists have totally transformed how I get ready every day - efficient and stylish with minimal effort 👍👍
I'm loving these checklists they're super convenient and easy to follow with great results 👍 My style game has definitely leveled up since using this bundle.
i used to be clueless about fashion but this download changed everything 😎 now i know how to mix n match different pieces without looking like a walking disaster lol 👍 the guide is really simple yet effective even got some compliments from friends saying they love my new style 😉 best part? its all on my phone so i can refer anytime i want totally worth every penny 💯
This product is a lifesaver for those 'I have nothing to wear' days! It's like having your own personal stylist.
i'm not fashion savvy but these checklists are super easy to follow and now i look put together every day 😊