SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
If you're drowning in debt like I was, get this toolkit. It's like having a personal finance coach guiding you step by step.
Before, I would feel completely overwhelmed every time I thought about my finances, but now I approach things with more clarity and confidence. I’m finally in control of my financial future, and I owe it all to this toolkit. If you’re looking for something that combines practicality with mental well-being, this is it!
🌱
This toolkit has been a real lifesaver! I was drowning in debt and the stress was taking a toll on my health. The practical advice, strategies, and step-by-step checklist have helped me manage my finances better and reduce stress significantly
Finally, a practical guide to managing debts! The checklist is so handy and has helped me stay on top of my finances.
The toolkit was a game changer for me! I never realized how much of my stress was tied to my finances. The eBooks were super informative, and the checklist kept me on track. Now, I’m more confident about managing everything!
This toolkit has been a game changer for me. The combination of financial advice and stress relief strategies has made such a difference in how I handle my debt. I used to feel overwhelmed and paralyzed by the thought of paying off my debts, but now I have a clear plan in place. The eBooks are practical and full of actionable steps, and the checklist helped me stay organized. The stress-relief techniques were exactly what I needed to stay calm and focused. I’m finally making progress, and I feel so much more in control of my financial situation. I highly recommend this toolkit.
A must-have for anyone dealing with financial woes. This toolkit has truly changed my life for the better.
Perfect!
Thank you!
This toolkit is a lifesaver! It's helped me manage my debt and reduce stress.
Wow, this toolkit is a lifesaver! It's helped me manage my debt and reduce stress. Highly recommend it to everyone struggling with finances.
Love the practical advice in this kit. It's been instrumental in helping me deal with financial stress.
I can't express enough how grateful I am for this toolkit. It has given me so much insight into managing debts effectively while reducing stress levels at the same time. If you're struggling with financial woes, this is definitely worth checking out.
This toolkit has been a godsend for me. I was overwhelmed by my debts and the stress was unbearable. But after going through these eBooks and using the checklist, I've gained so much insight into managing my finances better and reducing my stress levels. It's like having a personal finance coach guiding you every step of the way.
I was skeptical at first but wow, what a difference it made! My financial health is way better now thanks to these resources.
Gained so much insight into managing debts from these eBooks!
If you’re looking for a practical way to tackle financial stress, this toolkit is a must. I was completely unsure where to begin, but once I started reading the eBooks and working through the checklist, I could see the path ahead more clearly. The toolkit is thoughtfully laid out, and the advice is actionable. I particularly appreciated the step-by-step approach to organizing debt repayment. It gave me a clear vision of what I need to focus on and how to keep myself on track. The stress management tips are just as valuable as the financial ones. This toolkit really helped me balance both and made me feel calmer. Overall, this is an invaluable resource, and I’m so glad I came across it. It’s not only helped me manage my debt but also reduced my stress, which is something I never thought possible. 💪✨
Relief from debt-related stress after using this toolkit? Priceless 🙌
Life-changing!
The relief from debt-related stress after using this toolkit? Priceless 🙌 The tips and strategies provided are incredibly helpful in dealing with financial issues head-on without feeling overwhelmed.
The practical exercises have helped me reduce anxiety and approach my financial situation with a calm, clear head. If you’re struggling with debt-related stress, I highly recommend this toolkit. It’s practical, straightforward, and has helped me feel empowered to take control of my financial life. I’m excited to keep moving forward with the confidence this toolkit has given me.
This toolkit made it easy to manage everything I had been avoiding. The eBooks are clear and full of practical advice, while the checklist kept me on track.
After reading these eBooks, I've gained so much insight into managing my debts. The checklist is also super useful!
After using this toolkit for a few weeks, I can already see a major difference in how I manage my debt and stress. The eBooks offer practical advice that’s easy to follow, and the checklist helped me organize my debt repayment plan. The stress-relief tips have been invaluable—I no longer feel overwhelmed when I think about my financial situation. Instead, I feel confident and in control. The progress I’ve made so far is more than I expected, and I’m excited to continue working through the steps. If you’re struggling with debt and stress, this toolkit will give you the tools and confidence you need to move forward.