SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I've been using this digital bundle for a while now, and my skin feels so rejuvenated. The anti-aging habits are easy to follow and the results are amazing!
I've been using this digital blueprint for about 3 weeks now and I'm amazed by the results! The wrinkles have softened, my skin feels smoother and healthier. Definitely worth every penny!
this bundle has done wonders for my complexion, it's now so smooth and radiant, i'm getting compliments left right and center 🥰 never thought a digital product could be this effective!
💖💕 i can't even begin to express how much i adore this blueprint...it's literally changed my life 😍 before discovering these 5-in-1 habits, i was so lost about skincare; didn't know where to start or what was right for me 🤷♀️ but now – wow! My complexion has improved dramatically and those fine lines around my eyes are less noticeable 👀 plus, not only does the bundle provide practical advice but also explains why certain routines are important which helps me stay motivated 💪 overall if you're looking for a comprehensive guide that will transform your skin (and possibly your life) then look no further!
Finally, a skincare routine that actually works! My skin has never looked better. 👍
Revitalized my skin, love it! 😍
finally, something that really works 👍
Truly impressed with this 5-in-1 anti-aging skincare bundle. It's easy to follow and the results speak for themselves - my fine lines have visibly reduced within weeks!
My skin feels rejuvenated and youthful, thanks to this amazing bundle! 🌟
I've been following these 5-in-1 skincare habits from the blueprint for about two months now. I have noticed significant improvements in my skin tone, texture, and overall appearance.
👌 My skin feels rejuvenated and youthful!
No more wrinkles, thanks to this!
this product is seriously something else... i'm not usually one for skincare routines or anything fancy like that but after trying this out i think i might be converted 🤩 it's so easy to follow along with all the steps plus they're all super practical which makes sticking to them even easier you know? there are no crazy expensive products involved either which is great because who wants to spend hundreds on stuff when you don't even know if it'll work right? since starting with this routine from the digital bundle my skin feels tighter smoother healthier overall... people have actually started noticing too saying things like you look younger or your skin looks so good lately! definitely worth every penny
No more guessing games, this blueprint really simplifies my skincare routine. 👍
Being someone who's always busy with work commitments, finding time to focus on skincare was always challenging for me. But then came along this digital bundle – an absolute lifesaver! It’s straightforward yet comprehensive approach towards skincare habits made all the difference. The 5-in-1 feature ensures all aspects of aging are covered – from fine lines to sagging skin; everything is taken care of meticulously without needing any expensive products or procedures. My favorite part? The noticeable improvements within just weeks! Highly recommend giving this one a go.
Finally found the perfect solution for aging skin. Worth every penny!
Ever since I started using this digital bundle, my skincare routine has leveled up. My skin feels youthful and vibrant like never before! A must-have for anyone who values their skin health 👌🏼
My skin feels rejuvenated and vibrant, thanks to this amazing digital bundle. 👍
I must admit, I was skeptical at first about purchasing a digital bundle related to skincare habits. But boy oh boy am I glad that skepticism didn't stop me from buying this gem! 💎 Every single part of this 5-in-1 package provided valuable insights into maintaining youthful-looking skin without resorting to harsh chemicals or invasive procedures. What impressed me most was how comprehensive yet straightforward each section was - covering everything from nutrition and hydration tips right down to specific skincare habits. I've started to see a noticeable improvement in my skin's texture, elasticity and overall appearance within just a few weeks of implementing these strategies. This is definitely the best investment I’ve made for my skin!
this bundle is worth every penny 💰
A must-have for anyone serious about their skincare routine! The tips in this bundle are so practical and achievable; it’s like having a personal beauty expert at your fingertips.
Love this bundle! It's like having my own personal esthetician at home.
never thought i'd say this but these skincare habits have transformed my complexion! it's never looked better or younger 💖
this anti-aging skincare routine is so easy to follow with clear instructions. i can see visible changes in my complexion - it’s brighter, firmer...just fantastic! hands down one of the best purchases i’ve made online 🌟.
I really appreciated how clearly this guide breaks down anti-aging skincare—it makes routines feel achievable without feeling overwhelmed. The ingredient guide was especially helpful. My only minor gripe is that I wish there were a few more visuals; I personally process information better that way, but that’s just me.