SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The warm-week rhythm guide makes sure our family dinners match the mood of each week. So thoughtful!
This digital download was super easy to access and start using right away—a huge plus for me as a busy professional. Not only does it save time by cutting down on guesswork in meal planning but also ensures we enjoy warm comforting meals every week.
No two weeks are ever same with their versatile checklists – there’s always something new coming up in our menu now!
This isn't just another meal planner—it’s my ultimate tool now for ensuring that comfort food is always ready.
helpful
It’s amazing how much smoother my weekly meal prepping process has become since I started using this toolkit—the AI really does take care of all hard work! And having access immediately after purchase? That convenience alone made it worth every penny!
This AI Comfort Food Toolkit has been such a blessing! It’s simplified our family dinners immensely while introducing us to new dishes we wouldn’t have thought of trying otherwise. We especially appreciate the warm-week rhythm checklist which aligns our meals with both seasons and moods.
I'm a student on a budget, this digital bundle is perfect for me! It's really helped with my weekly food prep 🍲🍲🍲
A real timesaver for meal planning.
Immediate access post-purchase—super convenient!
With its structured yet flexible system that integrates seasonal changes, food preferences & weekly rhythms—the AI Comfort Food Toolkit offers more than just another way of planning your meals; it provides an entire lifestyle change that makes eating healthier & tastier easier than ever before!
this tool kit makes sure i never run out of ideas for comforting meals—a total win in my book
This toolkit has revolutionized my weekly meal planning. Love it!
As someone who plans meals for a family of five, I appreciated the structure this toolkit provides. The Warm-Week Meal Rhythm checklist is surprisingly helpful for matching meals to our weekly vibe. The step-by-step weekly guide made Sunday planning much faster. I do wish there were a few more globally inspired comfort food examples included, since most ideas lean classic American. That said, it’s a practical and genuinely useful digital bundle I’ll keep using
efficient
As someone who enjoys indulging in cozy meals but hates spending hours deciding what to cook next—this toolkit is perfect! From nostalgic retro menus to seasonally rotating comfort foods—I’m loving how varied yet homey my weekly menu looks these days!
customizable
The seasonal rotation guide is such a unique touch.
recommend
No more decision fatigue at mealtimes, thanks to this toolkit.
I bought this because I love comfort food but hate deciding what to cook. The AI-driven approach gives just enough structure without feeling rigid. The seasonal rotation checklist especially keeps things from getting boring, and I’ve already added a few new favorites into our dinner lineup. The only downside for me was that it takes a little time to fully understand how all four components work together. Once it clicks though, it’s smooth and satisfying to use
impressive
What sets this product apart from other similar ones is its structured yet flexible system—it accommodates food preferences while integrating weekly rhythms and seasonal changes into your plans. It’s not just another generic meal planner; it feels personalized which makes all the difference!
I’ve found myself excited about cooking again thanks to these fun, nostalgic recipes from the retro menus list.
Meal prep made easy and delicious with this AI tool!