SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Wow just wow...this bundle delivers on every level of mindfulness you need 😍
Been using this ai support and I'm amazed at how much more focused I am. 🙏
The level of mental clarity I've achieved since getting into this...simply unparalleled!
Seriously impressed by the quality of reflection achieved through this package 😊
This bundle has been an incredible help in staying calm and focused. The mindfulness techniques are easy to follow and have brought such a sense of clarity to my life. I feel more grounded and present every day.
A perfect companion for those seeking inner peace through mindfulness practices 🧘♀️👌
The calming effect of these tools is unreal, love them all!
Revitalizing!
This is truly an amazing tool! The clarity it provides has been invaluable in my mindfulness journey.
Been using this for a week now, I feel more mindful and reflective. Highly recommend!
This has been great for my daily reflections, really helps me focus on the present moment 😌
I love how this bundle helps me find moments of calm in my busy life. The practices are simple yet powerful, and I feel more centered and focused. It’s been a great addition to my self-care routine, and I’m already noticing a positive shift in my mindset!
love how easy to use it is even for someone who isn't tech-savvy 🙌
Since I started using this bundle, my whole perspective on mindfulness has shifted. It’s like having a dedicated space to reconnect with myself and find clarity. The sessions are beautifully crafted, and I love how they blend reflection with calming techniques. I’m more present in my daily life and have become so much more mindful of my thoughts and actions. It’s exactly what I needed to feel more balanced. Thank you for creating this amazing resource!
This product is like a personal meditation coach, but available 24/7! It's helped me find clarity during stressful times.
As someone who has struggled with anxiety, this has been a game-changer. The bundle has allowed me to take a step back, breathe, and connect with myself in a way I never thought possible. The mindfulness techniques are gentle yet highly effective. I’ve noticed I’m less reactive, more present, and my overall sense of calm has increased. This resource truly helps you achieve the mental clarity you’ve been seeking.
No better way to end a long day than some quality time reflecting on myself, made easy by this handy tool.
The difference this has made in my life is remarkable! I’ve been able to calm my mind, reduce stress, and approach each day with a sense of clarity that I never had before. The mindfulness exercises are easy to follow, and they fit perfectly into my routine. I find myself more grounded, centered, and aware of my own needs. This bundle is a powerful tool for anyone wanting to nurture their mental well-being.
This has been such a refreshing experience! I’ve struggled with mindfulness in the past, but this bundle has made it so much easier to incorporate into my daily routine. The guided sessions are incredibly soothing, and I love how they help me create space for calm and clarity in my life. I’ve noticed that I’m able to let go of stress more easily and approach situations with a calmer mindset. It’s exactly what I needed!
The mindfulness sessions are a perfect way to unwind and reset. I feel more in tune with myself and my thoughts, and it has significantly helped me reduce stress. It’s an excellent tool for creating calm in a busy life!
This mindfulness bundle has been the perfect addition to my morning routine. It’s helped me set the tone for a productive and peaceful day. The reflections help me get in touch with my inner thoughts, while the mindfulness techniques teach me to stay present and calm no matter what life throws at me. I’ve been able to stay grounded, even on the busiest days. It’s easy to use, highly effective, and has brought so much tranquility into my life. I’m beyond impressed!
The best part? The sense of calm it brings to your day-to-day life. A+ product!
Loving how much easier meditation has become with this aid, feeling zen already 😌
My stress levels have dropped significantly since I started using this tool. Truly impressive.
This mindfulness bundle has been such a gift. It’s helped me feel calmer, more grounded, and truly at peace with myself. I love the variety of exercises included – each one feels like it was designed just for me. The clarity I feel after each session is incredible, and I’ve noticed that I handle stress much better now. This is an essential tool for anyone wanting to nurture their mind and well-being.