SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This product has turned my kitchen chaos into calmness especially during emergencies where I used to panic over what dish could be whipped up quickly without compromising taste.
As someone who often finds themselves scrambling for meal ideas at the end of a long day, this bundle has been an absolute godsend. It's packed full of helpful tips and easy-to-follow guides that make meal planning stress-free and enjoyable. Plus, it offers a range of comfort food recipes that can be prepared in just 30 minutes - perfect for those busy weeknights!
I've always been the type to stress about what to serve when unexpected guests arrive. But ever since I got this AI Toolkit, those worries are a thing of the past. The No-Panic Last-Minute Menu checklist is my new best friend - it makes organizing meal plans so easy even when time is not on your side. And don't get me started on the 30-Minute Comfort Food Checklist! It's packed with delicious recipes that I can make in half an hour or less.
This bundle has turned cooking from stressful to enjoyable.
Effortless meal planning and delicious results - a fantastic combo.
The AI-powered tips are incredibly insightful. Big thumbs up!
This bundle is my secret weapon against unexpected guests! It takes away all the panic from sudden meal prep and replaces it with easy-to-follow guides that ensure fantastic results every single time.
This toolkit is a game-changer for last-minute dinners. The AI-powered tips make the cooking process so much smoother and efficient, it's like having a personal assistant in the kitchen!
As someone who often gets caught off guard by unexpected guests, this bundle has been a lifesaver. The Fast Comfort Feasts guide offers quick yet delicious meal ideas that have saved me time and again.
30-minute recipes are lifesavers on hectic days. Highly recommended!
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I love how easy this makes dinner planning! The no-panic menu planner is especially helpful when I'm short on time but still want to serve something tasty.
Superb
No more dinner stress thanks to this handy toolkit. Highly recommend.
recommend
No more panic over unexpected guests thanks to this toolkit.
The 30-Minute Comfort Food Checklist from this kit has become my go-to resource for quick meals. It’s simple, efficient, and always delivers delicious results.
If there’s one thing I love about this toolkit, it's how simple it makes dinner planning seem! Whether you’re caught off guard by sudden guests or simply out of time after work, these resources come in handy every single time without fail.
Being a parent juggling multiple responsibilities, finding time for meal planning has always been tough. But this toolkit changed everything for me! Now, even if I'm short on time, creating satisfying menus and whipping up quick comfort food dishes isn't a problem anymore thanks to its efficient checklists and guides.
No more stressing over what to cook next with this handy tool. Its step-by-step guides are incredibly insightful - they've given me so much confidence in my cooking abilities!
Last-minute menus no longer a problem – the perfect solution!
Lifesaver
Quick, efficient and packed with useful tips - a real kitchen lifesaver!
The convenience of this bundle is unmatched! It's perfect for those unexpected dinner guests and the meals always turn out great.
I've always struggled with unexpected guests showing up at dinnertime but not anymore thanks to this tool kit! The Fast Comfort Feasts guide provides plenty of quick yet satisfying meal ideas which are perfect for such occasions.