SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
my hair was dry, brittle but after using the 3-in-1 guide of almond oil treatments it's shiny healthy & full of life again.
i'm loving how versatile these beauty rituals are! from hair care to skincare, everything is covered. plus the almond oil smells heavenly 😍
Stunning results! This almond oil pack has completely transformed my skin. It's so soft and radiant now, I can't believe it. The guides are super helpful too, full of useful tips 🙌.
Feels luxurious, skin's never been softer! 😍
the almond oil pack is a real treat for your skin, it feels so luxurious and nourishing. no more dry patches for me thanks to this beauty gem 💎.
sweet dreams with this almond magic 😴
i've been using this beauty rituals pack for some weeks now and i can't help but gush over how great it makes me feel 😍 the guides are straightforward making application of the almond oil hassle-free. i've seen such an improvement in my skin; it’s glowing brighter than ever before plus its super smooth too! even better? my nails have never looked healthier 💅 honestly if you're into natural skincare routines you need this product in your life
since using this beauty rituals pack, i've noticed a big difference in my skin's hydration level. it doesn't feel greasy at all and the smell is quite pleasant. the 3-in-1 guide makes application simple.
This beauty pack has become my go-to every evening. It's like having your own personal spa at home. The almond oil leaves my skin feeling rejuvenated and the guides are super handy!
Hands down, one of the best investments I've made for myself recently. This Almond Oil Beauty Rituals Pack has brought significant improvements to my daily grooming regime. As someone who was always skeptical about oils due to having oily-combination skin type, these guides helped me understand how beneficial almond oil can be when used rightly. Now not only do I enjoy its moisturizing benefits but also love how supple and radiant it makes my face look post-shave without leaving any greasy residue behind whatsoever.
I'm a big fan of natural remedies and this 3-in-1 guide to using almond oil is just perfect. I've seen such an improvement in both my hair and skin.
My skin is glowing, thanks to this almond oil pack! Highly recommended. 😍
So impressed with this beauty rituals pack. It's been a real boost to my skincare routine and I've noticed such an improvement in my complexion since using it - highly recommended!
I must say that these almond oil beauty rituals have changed my life for good! My skin glows like never before and dark circles under my eyes are gone. Truly wonderful!
I really enjoyed how clear and beginner-friendly the guides were. The routines are simple enough to fit into my daily schedule, and I’ve already noticed my hair feeling softer. My only tiny issue is that I tend to skim too fast, so I missed a couple of tips at first—but that’s on me, not the bundle!
The almond oil pack is a blessing, my skin feels rejuvenated and fresh! 😍
I've been using the almond oil from this pack on my hair and it's made such a difference - less frizz, more shine! The guides were an added bonus.
I must say, I was skeptical at first when I bought this Almond Oil Beauty Rituals Pack. But after using it consistently following their 3-in-1 Guides, I am utterly amazed by its results! My dull skin has transformed into a radiant one; my brittle nails are stronger than ever; even my husband complimented on how shiny and healthy looking my hair has become since using these oils - he rarely notices such things! The scent is very calming too which adds up to an overall luxurious experience every time I indulge myself with these beauty rituals.
The almond oil ritual pack is a skincare lifesaver! My skin feels nourished and rejuvenated after every use. Plus the 3-in-1 guide makes everything simple to follow 👍.
i swear by these guides they are magic ✨✨my skin feels so hydrated after every use not only that but i’ve seen great improvements on my scalp too highly recommended 🙌🏻
since i started using this pack my hair has never looked better. the guides are easy to follow and very informative. can't believe how much of a difference it's made in such short time.
This beauty rituals pack is fantastic! The almond oil works wonders on my skin, nails, and hair. Truly a must-have for any beauty regimen.
Finally found my holy grail in skincare with this 3-in-1 guide. Incredible results!
feeling pampered and glowy with my new rituals. 😊
This pack has become my go-to for all things beauty related. The guides are easy to follow and have made a noticeable difference in my appearance.