SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Who knew looking stylish could be so easy? This 3-in-1 bundle has everything you need to look put together without spending hours deciding what to wear 😉
this product is amazing!! it's like having a personal stylist at your disposal every day. i've never felt so put together and chic in my life 🙏
i'm absolutely smitten with this bundle – it truly encapsulates 'effortless chic'. The pieces are not only on-trend but also extremely wearable on daily basis – no more I have nothing to wear mornings!
The effortless chic vibe from this selection really stands out to me. It's been a refreshing addition to my daily routine.
from Monday blues to Sunday brunches, these styles have me covered! they're not just fashionable but super comfy too - can't ask for more 😊
I'm seriously impressed with this fashion bundle - the blend of styles ensures that I always have something fresh to wear while maintaining an effortlessly chic vibe.
Finally found something that suits my style! The 3-in-1 pack offers variety, balance and a touch of modernity. Can't wait to show off these outfits!
Absolutely adore how these pieces bring out a sense of modernity while maintaining balance in design - ideal for everyday wear indeed! They offer an easy route to being fashionable without much effort; truly worth every penny spent.
Love how versatile these pieces are. They've become my go-to for both casual days and nights out. And they're so comfortable too! 🙌
this is hands down the best thing that happened to my closet recently! these pieces are not only trendy but also super comfy making them great for everyday use 🙌
The balance between style and practicality in this 3-in-1 bundle is spot-on! It’s brought some much-needed freshness into my daily wardrobe while remaining comfortable and easy to coordinate – highly recommended!
this bundle has been amazing for me! i love how effortlessly chic i look every day now 👌🏼
i'm no fashion guru but even i can tell how well curated this 3-in-1 bundle is. fits right into my daily routine & adds that needed flair.
The content is practical, fun, and full of modern style ideas. I loved the city fashion guide—it helped me step up my everyday look. My small annoyance: a few sections felt a bit short, so I wanted a bit more depth, but it’s still extremely useful overall.
This bundle makes dressing up fun again - each style feels new but also familiar at the same time. Totally recommend if you want your daily outfits to have that extra oomph!
The balance between modern design elements and classic styles in this bundle is simply spectacular! Every day feels like a runway show when wearing these outfits - they're practical yet oh-so-stylish.
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this bundle is the best thing i've bought in ages. great selection of styles that work together perfectly – makes getting dressed in the morning a breeze.
The balance between classic and current trends in this set is spot on – it’s like having a personal stylist curate your looks every morning 🙌
With this fashion bundle, dressing up each morning became an exciting routine instead of a chore. Love the effortless elegance it adds to my style.
The balance between style and comfort in this pack is just right. It's made me more confident about what I wear daily, without any extra effort on my part.
who knew being fashionable could be so simple? with this 3-in-1 pack, you get diversity without sacrificing comfort or style 🙌🏽
Absolutely thrilled with this purchase! These outfits have taken all the guesswork out of looking fabulous every day 😍
I must say, I'm very impressed with the contemporary designs in this bundle. They're balanced and suitable for daily wear – exactly what I was looking for.