SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Impressive
I'm loving how effortless getting dressed has become since using this kit. No more decision fatigue in the morning - it’s just pick an outfit and go!
This digital bundle is pure magic. I'm loving the minimalist checklist - it's so easy to follow and has really helped curate versatile pieces that mix effortlessly 👍
The Capsule Wardrobe Kit has completely transformed my closet. It’s intentional, stylish, and so much easier to manage now!
This kit is a lifesaver! I've always struggled with my wardrobe, but this bundle has given me the tools to create a closet that works for me. It's practical, easy to follow and really empowering 💪
recommend
Clear guidance, bit overwhelming
This isn’t your generic style guide – it combines checklists, guidance, and support all in one place which makes building confidence in your personal style incredibly easy!
worthwhile
I've always struggled with decision fatigue when it comes to my wardrobe. I used to stare at an overflowing closet and still feel like I had nothing to wear. That's why this Capsule Wardrobe Builder Kit has been such a revelation for me. It’s not just about telling you what to wear, but actually teaching you how to build a capsule wardrobe that suits your lifestyle, body type, and style aspirations. The checklists are actionable and the guidance practical - all in one place! Plus, the mindset shift guide helps let go of excess clothing while building a closet that brings joy every day.
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never thought i could have such a streamlined closet without feeling restricted or bored. this toolkit showed me otherwise.
Satisfying
As someone who is new to minimalism, finding this kit was like striking gold! It's so much more than just a checklist or guide, it's an entire system designed specifically for people like me who want simplicity without sacrificing personality or style. With its clear instructions on curating versatile pieces that mix effortlessly together, I'm saving time getting dressed each morning and making smarter clothing purchases overall.
The mindset guide included in the bundle was surprisingly insightful. Letting go of excess clothes became much easier after reading it.
Superb
I used to dread opening my closet each morning... Now? I love it! The mindset-shifting guide in this kit made all the difference for me.
this 3-in-1 bundle is just what i needed as a beginner in minimalism. i've learned how to build a capsule wardrobe without feeling restricted or bored 😊
This 3-in-1 bundle is amazing! The checklist helped curate versatile pieces while the eBook gave detailed instructions on building my capsule wardrobe step by step.
ok
No more impulse shopping for me! This kit taught me how to make smarter clothing purchases which will save money in the long run.
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I’ve never come across anything quite as comprehensive as this kit when it comes to simplifying one’s wardrobe whilst retaining individuality in their style statement What makes different isn’t just list of ‘what wear’ rather teaches you how build with confidence long-term success mind It’s a practical beginner-friendly eBook that has helped me immensely in curating pieces suit my lifestyle body type goals All the files are digital downloads so I could start immediately revisit them anytime need
No more decision fatigue here! This digital bundle gave me clarity on building a functional yet stylish everyday wardrobe.