SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I’ve been searching for ways to start my day on a positive note, and this toolkit has been so helpful! The morning routine guide really helped me set a solid tone for the day, and the checklist keeps me motivated even on tough days. So simple but effective.
I feel so much more balanced after using this toolkit. The humor really helps me not take life too seriously, and the practical steps keep me on track for positive thinking every day!
great addition to my daily routine
Perfect for a morning mindset reset!
This toolkit has truly transformed the way I start my day. I used to wake up feeling overwhelmed and unsure of where to start, but now I’ve got a clear plan in place thanks to the morning routine guide. The step-by-step approach gives me direction, and I can see the difference it’s making in how I feel throughout the day. The checklist is an essential part of my daily practice too. It’s simple, yet so powerful in helping me focus on staying positive, even on my most hectic days. One of my favorite aspects of the toolkit is the humor-filled quotes. They always make me smile and remind me not to take life too seriously. It’s been a refreshing change from other productivity tools I’ve tried. I love that it’s a mix of practical, actionable steps and lightheartedness. I feel more positive, balanced, and in control of my thoughts than ever before. I can now approach each day with a clear mind, and I no longer feel like I’m constantly playing catch-up. Whether you’re struggling to stay positive or just looking for ways to improve your mindset, this toolkit is definitely worth trying. I’m so glad I found it, and I highly recommend it to anyone who needs a little more structure and positivity in their life.
As someone who’s always been a little skeptical about positivity guides, I can say this one actually works. The tools are practical, easy to follow, and they’ve helped me start my day with a clearer mindset!
This is exactly what I needed! The collection of quotes brings a smile to my face every morning, and it makes me feel lighter. Plus, the toolkit encourages me to think positive without feeling forced. I can actually stick with it!
Great resource for anyone who needs to clear their mind. The approach is super practical, and I can use the tips every day without feeling overwhelmed. Definitely helps with mental clarity!
This toolkit is exactly what I needed to break free from the cycle of negative thinking. I’ve tried so many different programs and guides, but they all felt too overwhelming or too complicated. This toolkit, however, is simple, practical, and super easy to use. The morning routine guide gave me the structure I needed to start my day with purpose, and the positive thinking checklist has been a great tool for staying on track, even when life gets stressful. The humor-filled quotes are a nice touch, too—they help lighten the mood and remind me to not take life so seriously. I’ve been using this toolkit consistently for a few weeks now, and I can already see a big difference in how I approach each day. I feel more positive, more motivated, and more in control of my thoughts and emotions. It’s like a mental reset every day. I no longer feel overwhelmed or trapped in negative thought patterns. This toolkit has truly helped me cultivate a more balanced and positive mindset. If you’re looking for a practical, easy-to-use way to develop a positive outlook, I can’t recommend this toolkit enough.
I’ve never been a morning person, but now I look forward to starting my day with the simple positivity practices from this toolkit. It really helps me get in the right headspace!
Love the checklist! It really helps.
This toolkit is so much more than just motivation. It’s practical, grounded, and actually helps me clear my mind and focus on what matters each day. I feel much more positive and energized!
Simple and effective. A must-have.
Starting my mornings with this toolkit has been life-changing! It’s given me a clear structure for positivity, which has made a huge difference in how I approach challenges each day. Highly recommend!
The checklist has been a lifesaver for me. I’m constantly juggling work, school, and personal life, and this makes it so much easier to stay focused on staying positive. It’s like a little daily reset!
This has been such a helpful toolkit for me. The practical tips and tools have really helped me shift my mindset. I’m starting my mornings with a clearer head, and the positive thinking checklist helps me stay grounded even when things get hectic. Plus, the quotes make me smile every day!
Love the mix of humor and practical steps. This toolkit has been perfect for turning my mornings into something I actually look forward to. Feeling much more balanced and clear-headed!
I love how this toolkit combines motivation with humor. It’s so refreshing to see a resource that doesn’t take itself too seriously. Every day feels more positive and fun!
I’ve noticed such a shift in my mindset since I started using this toolkit. It’s helped me stay grounded and positive, even when life gets a little chaotic. I feel way more in control of my thoughts now.
The quotes make me smile every day
I can honestly say this toolkit has been one of the best investments I’ve made for my mental well-being. Before using it, I was constantly feeling mentally cluttered, and I struggled to stay positive when things didn’t go as planned. The morning routine guide has helped me create a structured start to my day that sets me up for success. I now feel much more focused and motivated right from the moment I wake up. The checklist has been a game-changer for staying on track with positive thinking. It’s simple, easy to follow, and it really works. I also love the humor-filled quotes—they add a lightness to my mornings and always make me smile. I’ve been using this toolkit every day for the past few weeks, and I can honestly say it’s made a huge difference in my mindset. I’m handling stress better, I’m more productive, and I’m generally in a much better mood overall. It’s incredible how these small, consistent changes can have such a big impact on your life. If you’re looking for a way to start your day with positivity and purpose, I highly recommend this toolkit.
The best part of this toolkit for me is the quick-start checklist. It’s perfect for days when I’m super busy and need a simple way to keep my mindset on track. I’ve noticed a huge shift in how I handle stress now.
This has been such a helpful tool in my daily routine. It’s simple, straightforward, and effective. It’s helped me clear my mind and approach each day with more purpose.
I’m usually skeptical about self-help tools, but this one is different. It’s practical, easy to use, and it works. My mindset has improved, and I’m more motivated than ever!
A quick boost for my mental clarity.