SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Seriously, these guides have transformed my everyday wear.
I've always been a bit clueless when it comes to color coordination, but this guide has seriously eliminated the guesswork for me. It's like having my own personal stylist in my closet every morning. Now I can put together outfits with confidence and style.
Shopping has never been easier! With these guides, I now make smarter choices and avoid color mistakes that used to plague my wardrobe. My shopping trips are more productive, less stressful and definitely more fun.
Fantastic insights
This bundle is perfect for minimalist wardrobes like mine. The tonal capsule magic guide helped me create versatile looks from a limited number of pieces. Makes everything feel larger and more intentional!
Solid 4 stars
This digital guide is perfect for those struggling with their everyday wear or minimalist wardrobes. The simple explanation of color harmony rules makes it super easy to understand and apply when styling your closet. Also, shopping has never been easier as you'll know exactly which colors will complement each other avoiding any fashion faux pas 🙌
Practical & simple
The best part about these guides? They explain what color harmony rules are in such a simple way - no overwhelming jargon or complicated concepts. Just straightforward advice that really works.
I used to dread getting dressed for work each day, but not anymore! These guides have made putting together professional yet stylish outfits an absolute breeze 😊
💪🔥
😍 This bundle has completely transformed my wardrobe and dressing routine! The color harmony rules are explained so simply that even a fashion novice like myself could understand them easily. And the best part? My existing wardrobe suddenly feels larger and more intentional than ever before!
Very clear and useful
Great info
I've been using these digital wardrobe guides for a couple of weeks now, and I'm truly impressed. They've eliminated the guesswork when it comes to getting dressed in the morning. No more standing in front of my closet wondering what goes with what. Now, I can easily pair outfits together without a second thought. It's made my life so much easier.
💚💚💚
Learned so much
One thing that really stands out about this bundle is how it helps you shop smarter and avoid color mistakes. Before, shopping was stressful because I wasn't sure if the colors I was choosing would work well together or not. But now, thanks to these guides, I feel confident in my choices and have stopped wasting money on items that don't fit into my existing wardrobe.
Excellent guide
Speaking of wardrobes, mine feels larger and more intentional since using these guides! It's amazing how many outfit combinations you can create when you understand color harmony rules for your clothes styling – which are explained simply and effectively here!
What also caught my attention with this product is its versatility: perfect for everyday wear, work outfits AND minimalist wardrobes! As someone who wears lots of neutrals at work but loves pops of color on weekends - it’s like having multiple closets all rolled into one!
Just what I needed
The simplicity behind these guides has me hooked 😍 Everything is laid out clearly without being overwhelming; even as a fashion novice myself! Plus they’re digital so always handy whenever inspiration strikes (or when sales hit!).
This 3-in-1 guide is perfect for minimalist wardrobes like mine. It makes every outfit look put-together without any effort on my part 👌 Plus, it's great for everyday wear as well as work outfits.
These guides are really helpful if you want to avoid making color mistakes while shopping. Trust me, once you start applying the tips from these guides when shopping...you'll never go back!