SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Simple, easy, useful
Mixing and matching outfits has never been easier since getting this guide set. My mornings are way less stressful now because choosing what to wear takes no time at all 🙌
this is a solid resource for getting your wardrobe organized with color. I appreciated how the bundle connected everything – seasonal colors, closet basics, and tonal capsules – into one cohesive system. It’s not your usual, ‘just pick what looks good’ advice, which I liked. the seasonal flexibility part really resonated with me because I’m always unsure how to transition clothes between summer and winter. once I got the hang of it, I felt like I had more clarity on how to shop and style outfits with a purpose
Great mix of basics
This was a solid bundle! It focuses a lot on organizing your closet and choosing colors that’ll work across seasons, which I definitely needed. I liked how the system connects all of the color strategies into one clear process. The part about tonal capsules was especially interesting, and it really helped me see how to create outfits from fewer pieces.
Nice mix of guides
Practical for all seasons
I really appreciated the structure of this guide! It was nice to see color strategies that work for multiple seasons, and the tips on basic closet colors were super helpful. I now feel like I can build a wardrobe that’s both functional and stylish. The tonal capsule wardrobe ideas were also a good addition, and I like that I can mix and match my clothes more effectively. I’m glad I got it
Definitely helped me
Inspiring 💫
This guide has a lot of valuable information, especially if you’re trying to make your wardrobe more functional. I loved how it focused on seasonal colors and showed me how to select basic colors that can work across different times of the year. I’ve learned a lot and will be using these tips moving forward
loved the clarity 💖
Saving time, money AND closet space? Yes please! These digital guides are amazing.
This bundle definitely gave me a better sense of how to organize my wardrobe with intention. The seasonal flexibility tips are something I’ll be using every year now. I also loved how it connected the basic colors and tonal capsule wardrobes in a way that felt easy to understand. Guides were very informative and have already helped me feel more confident with my closet
Great color balance
I loved how it focused on seasonal colors and showed me how to select basic colors that can work across different times of the year. The tonal capsule wardrobe advice was also helpful for creating more versatile outfits.
Super straightforward 👌
Clothing game changer
It’s been a game-changer for me in terms of organizing my closet and choosing colors that actually work together. The way it links seasonal flexibility with tonal capsules makes everything so much easier. I now have a closet that’s versatile, stylish, and cohesive, which I never thought I could achieve.