SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's given me so much clarity on how to make a strong first impression with my outfits. I'm feeling more confident than ever when picking clothes for important events.
Learned a lot🌸
I've always struggled with choosing the right outfit but not anymore! This pack has provided an easy system that I can repeat every time I need to dress up. My wardrobe choices are now speaking volumes for me.
This 3-in-1 bundle has been such an eye-opener. The tips on using colors in fashion have made dressing up so much easier and fun.
This thing offers valuable insights into how color influences how others perceive you. The bundle’s breakdown of different colors and what they symbolize (like blue for trust or red for authority) was eye-opening. I’ve already applied some of the tips during interviews, and I definitely felt more confident and in control. However, I was hoping for more detailed tips on how to mix colors in an outfit or suggestions on what works best with different body types and skin tones. Some parts felt a bit too focused on theory and not enough on practical application. Nonetheless, I think this product is worth it for anyone wanting to elevate their personal brand through color.
💛💛💛
The guidance on which colors create robust impressions is just superb! It's helped me revamp my entire wardrobe and now, I feel like a whole new person whenever I step out of the house.
Never thought colors could play such a crucial role in fashion until I got this digital bundle. Now, getting dressed for interviews feels less stressful as each color choice brings its unique statement 🙌
If you're looking for clear direction on using color to your advantage in fashion then look no further! This pack offers invaluable insights that have boosted my confidence tremendously
so nice 🌻🌻🌻
The guidance about colors and their impact is spot-on 👌It’s simplified choosing outfits and added an extra layer of confidence when stepping out.
What a revelation! This color guidance pack has been so helpful in boosting my confidence. Now, I can choose outfits for important moments without breaking a sweat.
Helpful
This is a great resource if you're someone who enjoys learning about how color affects perception. The three guides offer different approaches to understanding color in fashion, from its impact in professional settings to how it reflects your personality. I particularly liked how it broke down what each color conveys and how to strategically incorporate them into your wardrobe. The Color Playbook for Interviews was also really useful – I felt much more confident in my outfit choices for job interviews after reading it. The only downside was that it could have included a bit more variety in terms of color palettes, especially for different industries or personal preferences. Still, a solid investment for anyone looking to make a positive first impression.
I'm loving this! The advice on how to use colors to make strong first impressions is clear and easy to follow. It's made getting dressed so much more fun.
Great color guidance
Seriously...this stuff works wonders 💯 Following its guidance, I've noticed people respond positively right off the bat during interviews.
This is the real deal guys 😎 It’s given me such clarity on what colors support a powerful first impression
The system here is amazing - it makes choosing outfits that speak volumes about you super simple. Totally recommend it!
Informative but basic
I’m someone who’s always tried to wear the right colors to boost my confidence in interviews, and this bundle really helped me refine that skill. I now understand that color psychology plays a bigger role than I thought. Each guide offered useful insights, especially colors that speak before you do which helped me pair colors for specific occasions like networking events or presentations. I felt more prepared to use colors strategically after reading it. I would definitely recommend it to anyone looking to make a positive impression in both personal and professional settings.
this bundle made dressing up less stressful and more fun.
Can't believe how much of an impact the right colors can have! This 3-in-1 bundle has changed my approach towards dressing completely - all thanks to its repeatable system 👍
If there's one thing I’ve gained from this bundle, it’s confidence when dressing up for crucial moments. Plus, the tips are straightforward and easy-to-follow 🙌
Very helpful!