SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I feel more confident in my outfit choices now, especially for job interviews and networking events. While it’s a fantastic resource for professionals, I would’ve liked to see more color options for different personalities and body types. Still, for anyone serious about making a positive impression, this bundle is a worthwhile investment.
Loved how it guides on color choices for a strong first impression.
choosing outfits has never been easier, truly empowering!
I've always struggled with figuring out what to wear for important events. This digital bundle has been a lifesaver! The clear guidance on which colors support strong first impressions is invaluable. I now have more confidence when getting dressed, knowing that my outfit will speak for me in the best way possible. It's not just about looking good, it's about feeling good and being confident in myself.
Confidence boost? Check. Clear guidance on colors? Double check 😊
Used the tips from this bundle for a recent interview and they worked wonders! The playbook gave clear advice on which colors make strong impressions - felt super confident walking in there 👍 If you struggle with what to wear like I did, then give this a try. You'll get more confidence when getting dressed for important occasions :)
Obsessed with this!
The color playbook was super useful for my interviews 👍
The way this bundle combines the science of color with practical fashion advice is simply brilliant. It's like having a personal stylist in my pocket, ready to help me make the best impression possible every time I step out.
Helpful in interviews
Before getting this pack, I used to dread dressing up for special occasions 😓 Now, it’s something that excites me because I know exactly what colors will make me stand out and leave a lasting impression 🌈💃
A repeatable system that speaks volumes about you through colors!
💖💖💖💖
This guide has made picking out clothes so much easier by providing clear guidelines on color choices that help create positive initial reactions. I'm feeling way more empowered when deciding what to wear now - all because of the valuable insights provided here about using colour effectively 👗👔
This helped me understand the impact of colors in fashion better than ever before.
Clear guidance on color use, boosted my confidence in dressing for big moments. Now I feel like my outfits are speaking for me! I've always been unsure about what colors to wear. This pack has given me a system that's easy to follow and repeatable. It's really helped with first impressions.
Vibes are immaculate
Love this digital bundle! It's helped me understand which colors boost my first impressions. Now I dress with confidence for important occasions.
Perfect
This 3-in-1 pack is awesome! It teaches you how different colors can affect people’s first impression of you, so helpful when it comes to choosing an outfit.
Wow! Just wow! This 3-in-1 pack has completely changed how I approach dressing up. The color advice is straightforward and easy to understand. Now, every time I choose an outfit, it feels like a well-thought-out decision rather than a random act of desperation.
Big fan of this
this guide has been a lifesaver, no more stressing about what to wear for interviews - the color playbook is spot on!
The best part? My outfits now speak FOR ME thanks to their repeatable system 😎 No longer worry about making good first impressions through fashion!
Not bad at all