SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
What I love about this toolkit is its emphasis on realistic routines that can easily fit into real life scenarios. No grand gestures required, just simple steps towards better mental health.
This toolkit has been a beacon of hope in my hectic life. The AI self-care ideas for tough days are practical and easy to implement, making the overall experience less overwhelming.
👍
navigating burnout became easier with the ready-made prompts, so helpful!
Finding calm on hard days just got simpler, thanks to this kit!
this isn't just reading; it's interacting & creating personal care system. super cool!
The emotional language is supportive, yet some parts felt more conceptual than actionable. I wanted sharper, more specific strategies for managing burnout instead of broad reflections that required additional interpretation.
i was mentally drained but this digital bundle helped me refocus 🎯
I've always struggled with building habits that stick, but this bundle has made it so much easier! The eBook on mastering your day with smart habits and AI is incredible. It's shown me how to use AI as a daily support tool, which helps reduce decision fatigue (something I struggle with constantly). Plus the guided prompts are super useful in creating structure on those low-energy days.
i'm new to ai but this made it simple and accessible.
The smart prompts included in this toolkit have made personalizing my self-care routines an enjoyable task rather than a chore. I'm impressed by how much easier it is now.
The eBook taught me how to build small sustainable habits with AI support 👏
i appreciate how this bundle reduces decision fatigue by providing guided prompts and checklists. it creates structure and comfort during those stressful days when every decision seems like an uphill battle.
Fun
ok
helped me create realistic routines that fit my busy life perfectly
this 3-in-1 bundle meets you where you are – no perfection required! its flexibility allows for easy adaption according to individual needs which i think is fantastic
The emotional check-ins are genuinely comforting and realistic. However, I would have loved a simple summary page at the end of each section to quickly revisit key takeaways without rereading longer explanations.
the ai toolkit has been a soothing presence in my life. it's like having a calm, supportive friend who always knows what to say when you're feeling low or overwhelmed.
The eBook included in the package provides excellent insights on building smart habits using AI as a daily support tool - quite an innovative approach if you ask me!
Good starting point, lacked concrete implementation examples.
the toolkit blends emotional support with smart AI guidance, making it different from other generic downloads out there. each resource feels practical yet compassionate.
Solid concept, unclear structure.
I appreciate the gentle routines that fit into real life.
i appreciate how this toolkit combines emotional support with practical strategies. i'm not just reading - I'm interacting and reflecting which makes all the difference on tough days.