SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Easy-to-use AI tools for self-care, really helped me refocus.
This bundle feels sincere and grounded in real-life stress, which I appreciated. It’s not flashy, just practical. That said, I had to spend a bit of time figuring out how to adapt the prompts to my specific situation. A few concrete case studies would have made implementation smoother.
Engaging
this toolkit gives permission to slow down, breathe and reconnect. it’s like a digital companion that helps build comfort, clarity and calm one step at a time 🌼
I've been using AI more intentionally for planning and reflection, good stuff here!
a wonderful tool for personal growth. i'm not just reading but interacting too.
This digital bundle is a breath of fresh air in our fast-paced lives. It's like having a personal wellness coach at your fingertips, offering practical strategies and smart prompts for those tough days. The AI toolkit has been my go-to resource when I'm feeling overwhelmed or emotionally drained. Its gentle guidance helps me refocus and regain my calm, making it easier to navigate through the stresses of daily life.
There’s something comforting about how realistic the routines are — no toxic positivity, no extreme productivity pressure. My only hesitation is that it assumes you’re somewhat comfortable experimenting with AI tools already. If you’re completely new, you might need extra time to understand how to refine prompts. Once I adjusted, though, it became a genuinely supportive resource that helps reduce mental clutter on stressful days.
Practical guidance, needed clearer flow.
this product is a breath of fresh air in the digital self-care space. it's not just about reading, but interacting and reflecting to create a personalized routine that fits into real life.
The third part of this bundle - crafting self-care routines with smart prompts - is pure genius! It’s concise, easy-to-use and provides ready-made prompts that help personalize my routine. Now instead of feeling overwhelmed by all the self-care ideas out there, I can explore them at my own pace without any pressure or judgment. This toolkit truly meets you where you are!
as someone navigating burnout, this toolkit has been invaluable. its gentle routines fit seamlessly into my busy schedule without adding extra stress or pressure.
🙏
Easing emotional overload with this toolkit was so simple!
Recommend
The eBook included in this pack was especially helpful in showing me how to build small, sustainable habits using AI as a daily support tool. This isn't about grand gestures or drastic changes; rather it's about making tiny tweaks that add up over time! Now every day feels more manageable thanks to these smart routines crafted around my needs.
What sets this product apart from others on the market is its unique blend of emotional support with modern AI technology. The resources are not only compassionate but also flexible, allowing you to create self-care routines that fit into your real-life schedule without adding additional stress or pressure. This isn't just another eBook; it's an interactive tool that encourages reflection and personal growth.
This toolkit has been an absolute boon during my most stressful days. It's not just a guide, it's more like a friend who understands what you're going through and offers practical advice on how to navigate your emotions. The AI self-care for tough days is especially helpful when I'm feeling mentally drained - the calming strategies and reflections have helped me regain my balance.
Digital companion has made my self-care routine supportive and effective
This toolkit has been a calming presence in my life. On days when it all gets too much, I find solace and support within its digital pages. The blend of soft self-care guidance with practical AI tools offers me tangible ways to navigate through the stormy seas of stress and emotional overload. It's like having a personal wellness coach on standby, ready to help whenever needed.
navigating burnout is easier now thanks to these practical strategies
Helpful structure, but navigation felt slightly scattered at times.
What really stands out for me is how this bundle helps reduce decision fatigue - something I struggle with often. With guided prompts and checklists at hand, I no longer feel overwhelmed by the multitude of tasks that usually bombard my day. Instead, I can focus on what truly matters: caring for myself amidst the chaos.
I appreciate how the product helps reduce decision fatigue with guided prompts and checklists. It's perfect for those days when even making small decisions feels like climbing Everest.
i've found comfort in structure during stressful days thanks to the guided prompts.