SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
can't believe how much better I feel since starting to use these resources. they're perfect for anyone who wants to reduce stress in their life - which let's face it, is all of us right now 😅
ever since i started using this yoga bundle, my life has been so much more relaxed. the guides are easy to follow and it's perfect for both beginners and experienced yogis like me
Affordable yet high-quality resources – definitely worth every penny spent.
The Full-Body Yoga Flow? A total game changer! It’s only 20 minutes long but leaves you feeling energized and ready tackle anything after!
Such a comprehensive toolkit! It's been helpful in managing my daily anxiety levels.
love this bundle, it's perfect for quick stress relief during my busy work day.
i appreciate that the bundle is designed for all skill levels. as an experienced yogi, i've found new techniques and poses to add to my practice.
the 10-minute reset has been so helpful when i need a fast recharge.
The habit builder checklist keeps me on track with my practice – very practical tool!
I was skeptical at first but this bundle truly delivers comprehensive stress relief. combining poses with breathing exercises really helps reduce anxiety throughout the day.
Calm in Motion guide is insightful - learned so much about using yoga for stress management.
The beginner's guide is super helpful, learned so many new poses!
The step-by-step guide to poses and breathing has improved my yoga skills immensely.
i'm new to yoga but this bundle made it easy for me to start practicing. The step-by-step guide is super helpful and now i feel confident doing poses on my own.
Very calming routines, wanted slightly more advanced options.
I appreciate the concept of combining quick flows, breathing exercises, and a habit checklist into one bundle. It definitely supports forming a basic routine. Still, I found that many of the stress-relief tips overlap, and the sequences don’t vary much in difficulty. It’s helpful but feels more introductory than comprehensive, especially if you already have some yoga experience.
The full-body 20-minute recharge flow has become part of my daily routine - whether during lunch break or right before bed time - always leaves me feeling rejuvenated
these digital downloads are convenient, can take them anywhere with me. :)
this bundle is more than just yoga guides - it's like having your own personal stress management toolkit! absolutely love it!
The breathing exercises do help calm anxiety, and I appreciate the habit-building focus. That said, I found the guidance fairly basic, and I was hoping for deeper explanations on posture alignment and modifications for different body types.
The full-body flow is just what I needed for some midday rejuvenation.
This product has become part of my daily routine now – whether at home or office; day or night – it’s flexible enough to fit around any schedule
Helpful stress tools, though somewhat repetitive at times.
This bundle makes yoga practice easy and accessible anywhere, anytime.
I’ve always struggled with stress but these flows have made such a difference.