SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It’s like having a personal mentor guiding you through every step of your journey towards greater self-confidence! Highly recommend giving it a try.
I must say, the calm confidence module is a revelation. It has truly helped me manage my anxieties and build inner strength.
This isn't just another product you use once or twice then forget about—it's a comprehensive guide designed specifically for those seeking to build lasting self-confidence from within. From being someone constantly plagued by self-doubt and fear of failure to becoming an assertive individual who believes in her capabilities—I couldn’t be happier!
A must-have for anyone struggling with low self-confidence. Truly transformative.
Anxiety managed, confidence boosted – couldn't ask for more!
A highly recommended tool for anyone looking to enhance their self-confidence! It's been a game-changer for me.
Wow, what a difference this bundle has made in my life! The calm confidence module is particularly effective - it's helped me manage anxiety and fostered a newfound sense of self-assuredness. I'm feeling more capable and confident every day.
This 3-in-1 bundle is an absolute treasure trove for anyone looking to boost their self-esteem. It's practical, straightforward, and incredibly effective at instilling lasting confidence. My favorite part? The AI Confidence Kickstart Checklist – it’s been so helpful!
The tools provided in this package have significantly improved my overall mood and outlook on life.
Incredible results from this 3-in-1 bundle. Feeling better every day.
I can confidently say that this product does exactly what it promises—it builds lasting habits that contribute significantly to your overall sense of well-being. The transformation I've undergone since starting with it is unbelievable—I feel more empowered, assertive and ready to take on whatever comes my way.
The comprehensive approach this resource takes towards building confidence is truly commendable. From calming techniques to daily tasks that foster growth - every element plays a vital role in cultivating genuine self-belief.
I've noticed a remarkable difference in how others perceive me since I started using these products!
If you're seeking sustainable results rather than quick fixes, then this package is for you! It encourages consistent effort towards personal development while simultaneously boosting one's self-confidence.
Never thought something so simple could make such a profound difference—but here we are! Confidence through the roof!
I've some progress in myself since starting this program.
I was a bit skeptical when I first started with this bundle, but it has turned out to be one of the best decisions I've ever made. The progress in my confidence level and overall mood is nothing short of astounding! It's like discovering a new side to myself that I never knew existed.
This isn't just about feeling good temporarily; it helps you build long-lasting confidence that stays even when times get tough
This 3-in-1 bundle has been instrumental in helping me build up my self-confidence from scratch. The tools are easy-to-use and the results are genuinely impressive. From being someone constantly plagued by self-doubt, I've transformed into an assertive individual who believes in her capabilities.
The unique approach of promoting calmness before tackling external challenges really resonated with me. Since starting these exercises, my stress levels are down significantly and I feel more capable than ever before!
I've tried countless resources on my journey towards higher self-esteem but none have been as impactful as these ones! They don't promise overnight changes or quick fixes – instead, they encourage gradual improvement through practice which leads to sustainable results.
Finally found what I was looking for—a comprehensive guide that helps cultivate inner strength and resilience.
Confidence growing steadily thanks to these amazing resources!
The journey towards boosting your self-esteem can be daunting, especially if you don't know where to start or what steps to take next. But thanks to this comprehensive package, not only have I found a clear path forward filled with practical advice and actionable tips, but also witnessed significant improvements in how others perceive me!
I am so thankful for coming across this amazing resource! My self-esteem has significantly improved since starting with it.