SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Wow, this bundle is a lifesaver! Pricing has always been my Achilles heel as an entrepreneur. But with the practical tools in this package, I've gained so much confidence and clarity in setting my prices. The insights into pricing psychology are fascinating and have helped me attract more customers while boosting profits. Can't recommend it enough!
essential
I feel more confident than ever in my business thanks to this bundle. Reducing pricing fears was just what I needed 👊
Just finished using the bundle and wow, it's a confidence booster! The guide to overcoming pricing fears was especially helpful. Highly recommend!
Good value, but could explain more
Say goodbye to confusion, hello clear and easy-to-follow guides! 🎉
Made some clever moves with my pricing after using these guides. Sales are up!
if you're an entrepreneur like myself who wants to take their business to the next level then look no further! i downloaded this bundle recently and it's honestly one of the best investments i've made so far. from learning how to reduce pricing anxiety (something we all need right?) through Overcoming Pricing Fears, to discovering effective ways of presenting offers with 'Pricing Your Offer', every component is designed with us in mind
valuable
Innovative techniques that boosted sales in a crowded market, worth it!
With proven strategies from experts, making smarter pricing decisions is easy now 😎 My profits are already increasing!
All the resources I needed to improve my business's pricing strategy.
No more fears when setting prices!
Boosted my confidence in pricing! 👍👍👍
No more second-guessing my prices, I feel empowered and ready to succeed 💪💪💪💪💪
Pricing used to be such a struggle but not anymore. This stuff really works.
Practical tools for entrepreneurs, a must-have.
Awesome
I've been running my small business for years but always felt unsure about how to price my offerings. This bundle has changed everything for me. It's not just basic advice; it goes deep into strategies like clever pricing moves and understanding pricing psychology which have really boosted our profits. Plus, all of these tools are practical and easy to implement right away!
Loved the clever pricing moves guide. Helped me stand out in the market.
The practical tools are immediately applicable, saw results quickly!
The smart entrepreneur’s checklist has been super helpful. My pricing strategy is on point now.
practical!
Pricing checklist was super useful and practical.I now understand offer pricing better. Kudos!The insights into market competition are invaluable.
I’ve been struggling with pricing my products for a while, and this bundle really helped me make better decisions. The checklists are super helpful, but I felt like the guide on pricing psychology could’ve been more in-depth. It was a good start, but I wanted more examples of real-life applications. Still, it gave me the confidence to finally increase my prices, and I’ve noticed more interest from customers since!