SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Instant download was great; got my fall looks planned immediately
I really enjoyed how organized everything was, especially the practical checklists for fall staples. The layering section was useful, though I found a bit of overlap between the two main guides. Still, it gave me clarity while updating my closet.
Amazing resource for anyone wanting to stay trendy this autumn season. Love how they've included separate guides for women and men - really helps me plan outfits not just for myself but also my husband.
Finally a resource that covers both men's and women's fall trends! Perfect for planning outfits with confidence all season long.
Love the fall fashion tips, feel so stylish and confident!
This is a must-have if you're looking to revamp your fall wardrobe. Comprehensive guide, practical advice, checklists - what more could one ask for? Can't wait to rock those bold colors and textures!
As a man, found great advice for staying warm yet trendy.
More real-life scenario examples (work office, brunch, date night).
the checklists in this bundle have saved me so much time when shopping for autumn outfits. no more guessing what I need!
What an incredible collection of eBooks, guides and checklists! It's helped me feel more confident about my style choices this fall season. Plus being downloadable means instant access anytime anywhere.
Perfect guides for autumn colors and textures, my wardrobe thanks you!
Would benefit from quick visual mood boards.
Love the checklists! Made updating my fall wardrobe a breeze.
sometimes deciding what to wear can be stressful especially during changing seasons...not anymore since getting hold of these resources...now every day feels like a stylish night out...
Bought it last week and already feeling on top of trends.
The men’s checklist was practical and easy to follow, but a few tips felt like common sense rather than insider advice.
Just downloaded this bundle and I'm already so impressed! The guides are incredibly thorough, covering everything from layering to color choices. It's like having a personal stylist at my fingertips.
Totally recommend it if you're looking to upgrade your fall style.
I was always unsure about layering clothes in autumn but thanks to this guide now i can do it like a pro 😎 Definitely worth the download!
If you want expert advice on staying warm while looking sharp then look no further...this set of resources is all you need
All you need for a trendy fall in one bundle - awesome value!
The detailed advice on colors, textures & staples makes dressing up so much fun...I'm ready for every occasion whether casual or dressy
just downloaded this digital bundle and it's a lifesaver! the guides are so detailed and easy to follow, perfect for updating my fall wardrobe.
The tips on layering textures and colors are spot-on for autumn 🍂.
I was looking for something to help me navigate fall fashion and this digital collection is perfect. The checklists make it easy to ensure I have all the essentials for the season. Definitely worth checking out!