SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I've been using this 3-in-1 bundle for a little over two months now, and I must say it's one of the best purchases I have made in recent times. The variety and quality of meals that can be prepared using these recipes are truly impressive. Not only has it saved me countless hours pondering what to cook every night, but it's also introduced a whole new range of dishes into my repertoire. My family is delighted with the change too - they love trying different cuisines without stepping out of our home!
Love this digital bundle! It's made meal planning a breeze. The recipes are simple, delicious and healthy.
I've been using this for about a month now and it has truly transformed my dinners. Everything is so much easier!
This 3-in-1 bundle is fantastic! I'm eating healthier, saving money on groceries, and spending less time in the kitchen. What's not to love?
I genuinely look forward to planning each week now. What used to be a daily struggle has turned into a smooth, predictable routine that frees up mental space and makes evenings feel lighter and more relaxed.
Practical yet inspiring at the same time.
I can’t say enough good things about this dinner planning bundle! It completely changed how I approach weeknight meals. Instead of scrambling at 5 p.m. trying to figure out what to cook, I now have a clear, organized plan that actually works with my schedule. The layout is intuitive, the instructions are simple to follow, and everything feels thoughtfully designed. I especially love how it balances structure with flexibility — I can swap meals around without feeling lost. Grocery shopping has become faster and less stressful because I know exactly what I need
The layout is intuitive and easy to follow. It keeps me focused while still allowing room to adjust when life happens
Even on busy days, I feel confident knowing dinner is already mapped out. That sense of preparedness has been a huge stress reliever. I’ve also noticed we’re cooking at home more consistently, which feels great.
Cooking feels less chaotic and far more enjoyable now. I feel prepared instead of rushed.
This bundle has helped me feel more organized and in control of my evenings. It’s practical, flexible, and thoughtfully designed. I highly recommend it to anyone looking for a smoother dinner routine without unnecessary complexity
😊🍽️✨
I love how everything is structured yet flexible
I was skeptical at first but after trying it out I am completely sold - best investment ever for hassle-free meal times.
Such a helpful resource!
The variety is fantastic too. Nothing feels repetitive or boring, and the meals are genuinely comforting without being overly complicated. It has saved me time, mental energy, and even money because I waste far less food now
I’m genuinely impressed by how much this has improved my evenings
Brilliantly organized!
This digital bundle has brought so much joy back into our dinner times! Before we got it, deciding on what to cook was always such a chore because we were constantly repeating meals or falling back onto takeout options when things got too hectic. But now? We're exploring exciting new flavors every night while still keeping within our budget thanks to smart grocery shopping tips included in the system.
I didn’t expect such a noticeable difference in my evenings. Having everything mapped out ahead of time has brought calm, saved money, and reduced waste. It’s a thoughtful tool that truly supports busy households.
This dinner planning bundle has completely simplified my evenings. I love how clear and organized everything is, making it easy to follow without feeling overwhelmed. The structure keeps me on track, yet I can still adjust meals when needed. Grocery shopping is faster, and I’ve noticed less food waste. It’s practical, thoughtful, and truly helpful for busy weeks.
This system makes meal planning feel achievable instead of overwhelming. The layout is simple, and everything makes sense right away. It’s been a wonderful addition to my kitchen routine
This planning bundle made my evenings so much easier. I finally feel organized and prepared instead of scrambling at the last minute. The layout is simple to follow and incredibly practical for busy weeks.
It’s like having a personal chef at home without breaking the bank. Highly recommend for busy people who still want homemade dinners.
My routine feels smoother and more intentional