SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I’m impressed by how well this system works for busy households
Exceptional
There’s a real sense of calm that comes with knowing dinner is handled for the next month. That alone makes this worth it. It feels like having a supportive guide in the kitchen, helping me stay organized and consistent. If you’re tired of decision fatigue and last-minute meal stress, this bundle is such a worthwhile investment. My evenings feel lighter, and that’s priceless.
🌿📋💫
I love how much time it saves me. Grocery shopping is more focused, cooking feels smoother, and cleanup is easier because I’m not improvising at the last minute. It has genuinely reduced my daily stress
This digital bundle is incredibly helpful and easy to navigate
Streamlined
I appreciate how practical the meals are for real life. It saves time, reduces waste, and makes cooking feel enjoyable again. 🌟🥘💛
If you're anything like me - busy but committed to eating healthy homemade dinners - then you need this product in your life ASAP! It's completely changed how I approach meal planning: instead of dreading it as another task on my endless list, I look forward to picking out which delicious recipe we'll be trying next from the vast selection available in this fantastic 3-in-1 bundle.
Planning dinners used to feel overwhelming, but now it’s simple and streamlined. Everything is organized thoughtfully, which makes it easy to stay consistent. I love knowing what’s for dinner ahead of time. It removes so much stress.
Incredible
I appreciate how practical and realistic the meal ideas are. It’s designed for real life, not perfection. That makes all the difference for me
🥘💛🙌
I cannot express enough how thankful I am for this bundle. It has not only saved me from countless hours of indecision in the grocery store but also made my evenings more relaxed and enjoyable. Every recipe I've tried so far has been a hit with my family, and I love how flexible it is - you can easily swap ingredients based on your dietary needs or what's available at home. Plus, the meals are wholesome and nutritious which is really important to me as a parent.
Having dinner decisions handled in advance has made my evenings smoother and more relaxed.
✨✨✨✨✨
The layout makes planning simple, and the meals feel realistic and doable. I feel more confident in the kitchen and far less overwhelmed.
This bundle has completely transformed my weeknight routine in the best way possible. I used to dread figuring out dinner after long days, but now I feel prepared and confident. The structure is simple yet effective, making it easy to stay consistent without feeling boxed in
🌟🍽️
Such a thoughtful and practical resource!
Superb
I didn’t realize how much mental clutter dinner planning created until I started using this bundle. From day one, it brought structure and ease to my routine. The layout is clean, the steps are straightforward, and the entire system feels thoughtfully put together. I appreciate how it guides you without being rigid. Meal prep used to feel overwhelming, but now it’s streamlined and efficient. I spend less time wondering what to cook and more time actually enjoying the process. The recipes are practical and approachable, yet still feel special enough to look forward to
Convenient
This has been such a time saver. I feel more confident heading into each week knowing dinner is already decided. 🌟🥘💛
Efficient