SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Understanding the psychology behind comfort food is fascinating!
As someone who enjoys cooking, I found the Cozy Nostalgia System to be an enlightening and practical resource. It's not just a collection of recipes but a comprehensive guide that explores why certain dishes evoke such strong feelings of warmth and contentment. The checklists for planning feasts and creating casseroles have been particularly helpful in ensuring my meals turn out perfect every time. Plus, understanding the psychological connections between food and memories has added a new layer of appreciation to my culinary experiences
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insightful
The Cozy Nostalgia System offers more than just recipes - it explores why these dishes bring such joy and satisfaction. A truly unique approach that makes every meal special.
Excellent
A fantastic resource for any food enthusiast. It's not just about cooking, it's about understanding the connection between meals and memories.
The Cozy Nostalgia System is more than just about whipping up comforting meals - it's about recreating cherished memories through food. With easy-to-follow guides on making nostalgic dishes, checklists for planning feasts or casserole dishes, this bundle offers everything you need to bring back those familiar flavors from your childhood kitchen. But what sets this apart is its focus on explaining why these simple meals feel so satisfying; it delves into our deep-seated emotional connections with comfort food that make each meal even more special
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I've always enjoyed comfort foods but never really understood why they brought me such joy until I came across the Cozy Nostalgia System. This 3-in-1 digital bundle doesn't only provide practical resources like detailed checklists for creating ultimate casseroles or planning nostalgic feasts, but also gives fascinating insights into the psychology behind our love for these types of meals! Now every dish I prepare feels even more meaningful knowing there's a deeper connection between food and nostalgia
Helpful checklists, wanted recipes
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