SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enlightening
As a home cook fond of family gatherings around heartwarming meals, this resource has become indispensable for me! It helps understand why certain foods bring such comfort while providing easy-to-follow guides and checklists for recreating those beloved dishes at home – making every meal truly special!
Comprehensive
A perfect bundle for anyone who loves comfort food. The guides are easy to follow and the psychology behind it is fascinating.
This bundle takes me right back to my childhood kitchen
The Cozy Nostalgia System for Simple Dishes isn't just about teaching you how to cook comforting meals, it's about understanding why we crave them and how they connect us with our pasts. This unique approach makes each dish even more satisfying. Moreover, the practical checklists ensure that nothing gets missed when preparing those cozy feasts or hearty casseroles.
Cooking has never been more enjoyable since I got this bundle! Not only does it teach me how to recreate cherished childhood meals but also gives insight into why these simple dishes feel so satisfying – which adds another layer of joy in preparing them. Also, its useful checklists have made planning perfect nostalgic feasts an absolute breeze!
This unique approach to cooking has completely transformed my kitchen experience! The Cozy Nostalgia System provides not just recipes but insights into why we find certain dishes so comforting – something most recipe collections don't offer. Armed with handy guides on how to recreate beloved childhood favorites plus informative explanations about their psychological impact makes preparing each meal a truly enriching experience
The psychology behind comfort food is fascinating. Love it!
This resource has made cooking nostalgic meals a breeze! It's insightful, practical, and truly unique.
A must-have for all comfort food lovers.
The Cozy Nostalgia System takes me right back to my childhood kitchen. A must-have for recreating those beloved dishes!
Finally found something that helps me plan perfect cozy feasts every time without fail 🙌
This bundle feels like sitting at a kitchen table with someone explaining why grandma’s cooking always hit differently. The explanations about nostalgia and memory were my favorite part — they added depth I didn’t expect. The feast checklist is organized well, though a bit basic if you already cook often. Still, it helped me plan a comforting Sunday dinner without overthinking it. Warm, reflective, and mostly worth it.
Makes cooking nostalgic meals a breeze!
As an avid home cook, I've found the Cozy Nostalgia System to be an invaluable resource. It provides practical guides on recreating nostalgic dishes plus insightful explanations about why these meals evoke such feelings of comfort and satisfaction. The checklists for planning feasts or creating casseroles are incredibly helpful, taking all the guesswork out of meal prep! But what really sets this bundle apart is its focus on understanding the deeper connection between food and nostalgia - it's been a fascinating journey that has made every bite even more meaningful
I love how this bundle isn't just about recipes but understanding why these simple meals feel so satisfying.
This 3-in-1 digital bundle provides everything you need to create comforting, nostalgic feasts at home.