SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I've been on the hunt for a good set of winter recipes, and this digital download has truly hit the spot. Everything from pastina soups to creamy potato leek soup is covered in detail. The instructions are simple and easy to follow, making it a breeze even for someone like me who isn't exactly a master chef. I love how each recipe comes with its own guide, ensuring you never feel lost or overwhelmed. Plus, there's something incredibly comforting about curling up on a cold day with one of these warm bowls of goodness - it just warms your soul! 🥣💕 It doesn't stop at recipes either; there are also handy checklists that make sure you're prepared for winter both in terms of food and general household needs.
🍲 I've been loving this digital bundle! The recipes are easy to follow and the potato leek soup is out of this world. It's perfect for those chilly winter nights when you just want something warm and comforting.
🍲 soul-warming recipes, perfect for winter!
I've been searching for something like this for ages! This digital download provides an array of comforting soup ideas perfect for those chilly winter nights when all you want is something warm and filling. The instructions are clear and easy to follow which makes cooking these meals even more enjoyable. With this guide, I’ve mastered the art of making creamy potato leek soup – it’s now become a staple in our home during winters 😋❄️.
wow, the potato leek soup recipe was just perfect. creamy and comforting!
🍲❄️ Soul-soothing recipes, perfect for winter!
These recipes are amazing! The potato leek soup was so creamy and comforting on a cold day. Can't wait to try more from this bundle 😋
Potato leek soup recipe? Absolute perfection, creamy and comforting.
creamy potato leek soup recipe is a must-have for cold days
🍲Just what I needed for these cold winter nights! The pastina soups are so comforting and easy to make. And the creamy potato leek soup? Heavenly! This bundle is a must-have for anyone who enjoys warm, homemade meals in winter.
❄️ Warming, comforting and absolutely delicious! 🍲
Oh my goodness, this winter meals bundle is everything I needed and more! 🙌 The pastina soups guide warmed not only my belly but also my soul. It's like a warm hug on a cold day. And don't get me started on the creamy potato leek soup recipe, it was so simple to follow and tasted absolutely divine. Plus, the additional comforting soup ideas were just perfect for those chilly evenings when all you want is something hot and hearty in your bowl. The winter checklists included are super handy too - they've made planning meals so much easier! This digital download has definitely added some extra warmth to our family dinners during these colder months ❄️🍲
oh my, these soups really hit the spot. perfect for winter days when you need something warm in your belly. love the checklists too!
Simply put, this bundle is a lifesaver! The recipes are easy to follow and the results? Mouth-wateringly delicious. Perfect for those cold winter days when you need some comfort food.
I downloaded this at the start of a cold snap and it honestly made winter dinners feel easier. The soup guides are simple but comforting, especially the creamy leek and potato one — that’s already on repeat in my house. The checklists helped me stay organized, although I had to print a couple pages twice because I didn’t realize my printer defaulted to smaller margins. That’s on me though. Overall, it’s a cozy and practical collection that I’ll probably reuse every winter.
wow, these pastina soups have really warmed my soul during these cold days. i love how simple yet delicious they are 🥰 it’s like a hug in a bowl!
I've always been a fan of hearty meals especially during the winter season. This digital guide is just what I needed! It's packed with soul-warming pastina soups and creamy potato leek soup recipes that are perfect for those cold days. The instructions are so simple to follow, even my kids can make them! Plus, the additional comforting soup ideas give me more options to choose from. And let's not forget about the winter checklists that help me prepare better for this chilly weather. All in all, it's a fantastic bundle that delivers value beyond its price 💯💖
this bundle of joy made me fall in love with cooking again ❤️🥣
These soup recipes have been a lifesaver on cold days. The potato leek soup is so creamy and comforting, I can't get enough! 🥣👌
wow wow wow!!! 🌟👏 i'm truly blown away by this cozy meal bundle!! from start to finish it provides everything you need for some heartwarming cooking on cold days ❄️💙 first off, the pastina soup guide is an absolute treasure trove of information i never knew how versatile pastina could be until now plus they even provide steps that are super easy to follow then there's mastering creamy potato leek soup which has honestly changed my life no joke it’s rich smooth and absolutely divine also love all their other warm comforting soup suggestions each one sounds more tantalizing than the last finally kudos for including useful winter checklists they're really helping me stay organized during these freezing months.
This bundle has been a lifesaver during these cold winter days! The soup recipes are just what I needed to warm up and feel cozy at home. The potato leek soup is my new favorite. 😋🍲
No more boring soups for me this winter thanks to this amazing guide.
Warm and comforting are the best words to describe this bundle. Every recipe is a hug in a bowl, perfect for those cold winter days! 🥣❄️
Mastered potato leek soup thanks to this!
🥣 I've tried many soup recipes before, but these ones truly hit the spot. The potato leek soup is creamy and delicious, perfect for a cold winter's night. The checklists are super handy too!