SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This digital bundle is a gem! It's made dieting so much easier.
nifty
using this digital bundle has made meal prep so much easier! with checklists to guide me through each step, I know exactly what I need for balanced midday meals
Loving the easy-to-follow checklists, meal planning has never been simpler
No more guessing what's nutritious, this guide has it all.
these balanced midday meals have truly transformed my workdays 🙌
I enjoyed the structured approach, but some recipes relied heavily on pantry staples I rarely use.
as a busy professional who used to skip lunch or grab something unhealthy on the go, i’ve found these resources invaluable. now i enjoy flavorful meals that keep me energized all day long.
Last but not least—this collection is just a click away! No need to wait or hesitate. Your healthiest, most satisfying meals await you ❤️❤️
Tips for preparing meals that provide sustained energy? Count me in!
The biggest benefit for me was how it reduced decision fatigue around lunch. I no longer stare at my fridge wondering what to eat. My minor critique is that some recipes assume basic cooking confidence, so beginners might need a bit more step-by-step detail in certain sections. Overall, though, it’s a strong and practical resource.
I'm not on any specific diet but still find this super useful.
Helpful
i've been using this bundle for a few weeks now and i can honestly say it’s made a huge difference in my energy levels. the lunches not only taste great but also keep me full until dinner which helps avoid unhealthy snacking.
wow! nutritious lunches that actually taste good.
I'm impressed by how comprehensive yet user-friendly these materials are - from detailed guides to handy checklists everything you need for better lunchtime habits is right there.
as someone who's always on-the-go, the time-saving tips have been extremely helpful. less time spent planning means more time enjoying delicious diet-friendly lunches!
Nourishing
i'm loving this digital bundle! not only does it offer great advice on how to create healthy lunches, but the tips on saving time during preparation have made my life a whole lot easier
I feel energized throughout the day thanks to these balanced meals.
The nutrition explanations are helpful and practical, though I wish there were visual meal examples to reference quickly.
Recommend
I'm a busy professional and this digital package fits right into my lifestyle.
Satisfying meals that keep me full all day, no more unhealthy snacking.
Satisfying and tasty - no more unhealthy snacking between meals!