SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Transformed my dining space, it's now filled with earthy elegance.
This 3-in-1 set is not just about aesthetics, it actually helped me improve my hosting skills too. From setting up the table to creating the right atmosphere, everything's covered!
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Alright, so I just snagged this earthy table bundle and let me tell you, it's a total game changer. It's like they took everything you need to create that perfect tablescape and bundled it up in one handy package. The whole vibe of the set is super chill and natural - think rustic charm meets modern style. But what really takes the cake? The checklist! This thing is no joke. It's incredibly detailed which means nothing gets forgotten or overlooked. From napkin folds to centerpiece placement, every single detail has been thought out and included on this list. Now when I'm setting up my table for dinner parties or family gatherings, instead of stressing about missing something important, I've got this nifty guide by my side ensuring that every box is ticked off. And trust me when I say that makes all the difference! Thanks to this awesome bundle, my tablescape skills have seriously leveled up! No longer am I fumbling around trying to figure out where everything goes or how things should look - now it’s all laid out clear as day right there in front of me. And can we talk about how much time this saves? Instead of wasting precious minutes (or even hours) trying to get everything just right, now setup becomes a breeze with step-by-step guidance from start to finish. So yeah if you're looking for an easy way to elevate your tablescape game without breaking a sweat then grab yourself this earthy table bundle ASAP! You won't regret it – promise! 🙌
The fact that you can instantly download and print these guides makes them super convenient. Had friends over last weekend and could transform my dining space in no time!
Practical, easy-to-follow guides!
The guides are so easy to follow and practical.
What I love most about these guides is how simple they are to follow. No complicated instructions or jargon - just clear steps that anyone can implement with confidence.
Love this digital bundle! It's made my dining space so cozy and inviting.
Cottagecore charm has added a beautiful rustic touch to my table settings.
Seriously recommend this if you're looking for ways to elevate your dining experience without much effort. These earthy tones have brought such warmth and elegance to our meals.
I appreciate how detailed each guide is without being overwhelming. They are practical and straightforward - exactly what I needed.
I'm new to styling but these guides have made it simple and fun!
I've always been a fan of warm neutral colors but struggled to incorporate them into my table settings. This guide set made it so easy and the results are stunning!
As someone who loves neutral decor, this bundle felt very aligned with my taste. The checklist is practical, and I liked how the guides break down warm tones without overwhelming you. I did notice that some examples leaned heavily into beige and cream, and I would have appreciated more guidance on incorporating deeper earthy shades like terracotta or olive. Still, it’s thoughtfully created and useful.
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I appreciate the instant access. I was able to start transforming my table right away.
The cottagecore charm guide is such a unique addition! It brings an organic, cozy vibe that's perfect for intimate gatherings or just a quiet dinner at home.
Transformed my dining space, love it!
The earthy tones checklist was super helpful in creating the perfect tablescape.
This isn't just for seasoned decorators either - even as someone new to styling, I found these guides extremely helpful in bringing my vision of an elegant dining space to life.
This bundle is simply elegant.
Absolutely adore the cottagecore charm guide—it added such a rustic touch to my setting.
Just downloaded this bundle and I'm already in love! The earthy tones guide has given my dining space an elegant yet cozy feel. It's like stepping into a serene woodland retreat every time we sit down for a meal.
Just finished setting up my table with the help of this bundle, and I'm in love! The earthy tones guide was so easy to follow. My dining space has never looked better!