SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
My holiday potluck was a hit thanks to this! It helped me plan an affordable yet delicious menu. The AI suggestions for grocery shopping were spot on.
Effortless hosting
I've never felt so organized hosting a potluck before. Detailed checklists and tips made it stress-free, plus the recipes are hearty and budget-friendly!
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This digital download is perfect for anyone looking to host a holiday party on a tight budget. I loved the variety of cost-effective dishes offered.
I honestly didn’t expect this bundle to make such a difference, but it really did. I usually love hosting holiday potlucks, but I always end up stressed about costs and last-minute details. This time felt completely different. The guides broke everything down into manageable steps, and the checklists helped me stay organized without overthinking every decision. I especially appreciated the budget-conscious tips that didn’t make the event feel cheap or rushed. Everything still felt festive and thoughtful. A few sections felt slightly basic, especially if you’ve hosted multiple times before, but even then, having everything structured in one place made planning smoother. Overall, I felt calm, prepared, and confident going into the event, which is honestly priceless during the holidays
The AI-powered grocery list feature saved me time and money! Also, the warm crowd-pleasing dishes are super satisfying.
Hosting has always been stressful but not anymore. Thanks to this, I could enjoy my own party without worrying about overspending or forgetting anything important.
Festive vibes 🎄
This is just what you need when you're in charge of the holiday feast but don't want to break your bank account. Hearty meals that everyone loves? Yes please!
The smart shopping suggestions helped me avoid unnecessary purchases while still making sure my guests had plenty of delicious food 😊
Just downloaded this holiday potluck guide, and boy it's a lifesaver! I've always struggled with budgeting for big meals, but the tips in here make it seem so easy. The recipes are hearty and affordable too - perfect for feeding a crowd without breaking the bank.
Totally worth it
No more stress over planning big meals - with these tips and tricks, everything went smoothly from start to finish 🙌
One word: lifesaver! Budgeting can be tough around holidays but with this guide, I managed without compromising taste or presentation 👍
So helpful!
AI suggestions made grocery shopping a breeze! Affordable yet tasty dishes.
Affordable doesn’t mean boring here – all recipes provided were full-flavored and well-received by my guests 💯
This was such a helpful tool for planning our family holiday gathering. I tend to overcomplicate hosting, but this bundle simplified the entire process. The timelines were especially useful because they helped me spread out tasks instead of cramming everything into one stressful weekend. I also liked how it focused on collaboration, encouraging guests to contribute in a structured way. It didn’t feel overwhelming at all. While I would’ve liked a few more menu variations for different group sizes, the foundation it provides is solid.
Potluck planning on a budget? This is your go-to guide!
Super practical
I'm not usually one to rave about digital downloads, but this one is different. It takes all the stress out of hosting a holiday potluck. The checklists and tips have been super helpful in making sure everything goes smoothly.
Great structure
This download has made my grocery shopping so much smarter! With AI-powered suggestions, I no longer waste time wandering around the store unsure of what to buy. Plus, the cost-effective recipes are delicious!
Loved it!