SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Using AI as a guide instead of a rulebook is such an innovative approach! This toolkit has helped reduce decision fatigue around meal times and made food planning less stressful for me.
A few sections felt text-heavy
No more restrictive rules or overwhelm, just healthier habits. Love this bundle.
Satisfying.
As a busy adult with little time to plan meals in advance, this bundle has been extremely useful. The AI checklist guides my daily eating decisions without taking up too much time and energy. And let's not forget the beginner-friendly recipe prompts! They're simple yet nourishing meal ideas that even someone with minimal cooking experience can whip up in no time.
Helpful
This bundle has made me confident in my food choices. It's like having a personal guide without the judgment.
Felt slightly abstract in parts
Nice
I'm new to using technology for wellness but this toolkit makes it easy and approachable 🌱
Building a healthier relationship with food long-term has never been easier thanks to this toolkit
I've always struggled with mindful eating, but this toolkit has truly helped me reset my habits. I was initially skeptical about the AI aspect, but it's actually been a beneficial guide rather than a strict rulebook. The prompts have made me reflect on my food choices and reduced decision fatigue which used to trigger emotional eating for me. Plus, the practical guidance for balanced meals without calorie counting is just what I needed.
More troubleshooting tips would help
this isn't your typical meal plan or ebook - you get thoughtful prompts that can be reused endlessly which makes it personal, adaptable and sustainable
i've been using the AI for guidance and it's made such a difference.
The 4-in-1 digital bundle really meets you where you're at with your diet.
I found building healthier relationships with food long-term surprisingly achievable with this bundle. No guilt trips, no restrictions – just awareness, intentionality, and confidence around food choices
This isn't just any digital resource, it's unique because it uses AI prompts which you can reuse endlessly – teaching you how to think about food rather than telling you what to eat!
This bundle is a breath of fresh air: it’s about thinking not just eating.
my relationship with food has improved significantly since starting this program. instead of emotional eating triggers, now I have an arsenal of ai prompts helping me build healthier habits long-term
As someone who's always struggled with decision fatigue around meal times, this bundle has been an absolute revelation! The AI prompts have significantly reduced the stress and emotional triggers associated with deciding what to eat each day. I also appreciate how adaptable these tools are—they fit easily into my routine and can be tailored to suit my preferences and goals. And let's talk about those recipe ideas! They're simple yet nourishing, perfect for beginners like myself looking for quick and healthy options.
ok
I'm amazed at how much the mindful eating AI checklist has changed my daily routine. It's simple yet effective, helping me make conscious decisions about what I put into my body every day.
This toolkit has been a breath of fresh air for me. It's not about restricting food or counting calories, it's about changing the way I think about food altogether. The AI prompts have helped me to pause and reflect on my choices before I eat, reducing emotional eating triggers significantly. Plus, I've found that the practical guidance for creating balanced meals is so easy to follow - no need for complex recipes or ingredients.
i used to have emotional triggers around food but these AI prompts are helping me build a healthier relationship with food long-term 🙌