SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I've read countless books on emotional intelligence but none compare to this comprehensive guide. The depth with which each topic is covered is commendable. From understanding emotions at their core level to resolving conflicts efficiently and enhancing cognitive abilities - there's so much value packed into these three volumes! If you're serious about personal development, don't pass up on this opportunity.
I've read countless books on emotional intelligence but none compare to this guide. From understanding emotions at their core level, resolving conflicts efficiently, enhancing cognitive abilities - so much value packed into these volumes! Don't pass up on this opportunity.
this 3-in-1 set rocks!!! 😎 it's like having your own personal coach guiding you towards success & helping you resolve conflicts without losing your cool. also learned so much about our brains & how to use them better from the cognitive power book - who knew we had such untapped potential?! 👏👏
This isn't just another book on Emotional Intelligence; it's an experience you won't forget easily ⭐️⭐️⭐️⭐️⭐️ . You'll find yourself immersed in its pages learning new ways to handle conflicts while building up your cognitive abilities simultaneously... And when it comes down to becoming successful? Well let's just say after going through this guide you'll be equipped with all tools necessary!
This three-book combo is just what I needed! Not only did it help untangle the knots of confusion surrounding emotional intelligence but also provided hands-on strategies for conflict resolution 💡 The cherry on top? A whole book dedicated solely towards boosting cognitive abilities 🔥 Highly recommended!
An enlightening journey of self-discovery with practical tips backed by science. 🔬
This collection is just what I needed 👍 It's improved my empathy levels drastically while also helping me cope with workplace stress.
this set is off the charts awesome!!! 😎 feels like having your own mentor guiding you towards victory & helping you keep your chill during disputes.
what a gem this bundle is! it's like having a personal guide to navigate the tricky waters of emotions and conflicts. i particularly found the cognitive power part super insightful - who knew our brains had so much untapped potential? 🤷♀️ definitely worth every penny spent!
never thought i'd find a book that would make such a difference in my life. the insights on emotional intelligence are so profound and have given me a new perspective on how to navigate through conflicts both at work and home 🏠 it's amazing how understanding your emotions can lead to success! also loved the part about cognitive power – made me realize that our minds are truly powerful tools if used correctly 💡
i'm usually lazy when it comes to writing reviews but felt compelled after finishing these books 😅 honestly guys, they’re amazing! i’ve learned so much about myself and others around me...it’s like seeing things through a new lens now 👀 plus handling arguments has become easier than ever before thanks to conflict resolution techniques shared here 👏 kudos to whoever put together such an insightful collection ❤️
A friend suggested these books when I was considering a career change. They boosted my confidence in dealing with people at all levels while enhancing mental agility too 🙌
The value that this 3-in-1 bundle provides is beyond words. It has helped me understand myself better, manage my emotions more effectively, resolve conflicts with ease, and tap into the hidden powers of my mind. All in all, it’s been an enlightening journey towards self-improvement! 👌
This bundle of books has been incredibly beneficial. It provides a comprehensive understanding of emotional intelligence, showing how it can be used to resolve conflicts and enhance cognitive abilities. Since reading them, I've noticed significant improvements in my relationships and overall mental clarity. A truly valuable resource!
honestly can't believe how much these books have changed my life for the better 😇 understanding emotional intelligence was never easy but now i feel confident about handling any situation that comes my way plus boosting cognitive power? yes please! 💪 couldn't recommend enough!
Reading this bundle was like having an epiphany. The way it breaks down complex concepts of emotional intelligence into easy-to-understand language is simply brilliant. I particularly enjoyed the sections dealing with conflict resolution - they're filled with practical tips which I've found very helpful in my personal relationships 👫 . And let's not forget about cognitive power, there’s some really valuable information here for anyone looking to boost their mental capabilities 💭.
If there were more stars available, they'd go straight here without hesitation! The insights provided have improved not only my professional interactions but also personal ones dramatically. Moreover, the boost in productivity thanks to enhanced cognitive abilities is simply priceless.
what a gem! like having a personal guide to navigate emotions and conflicts. found the cognitive power part super insightful 🤷♀️ worth every penny spent!
This isn't just another book; it's an unforgettable experience about handling conflicts and boosting cognitive abilities. ⭐️⭐️⭐️⭐️⭐️
these guides have helped me stay calm during confrontations they offer practical ways to manage emotions which has reduced my stress considerably also love the cognitive boost that's come along 🧠
This 3-in-1 package has been nothing short of transformative for me! It's helped me understand myself better, improve my interactions with others, and even enhance my problem-solving skills all thanks to its focus on emotional intelligence, conflict resolution strategies, and cognitive power enhancement techniques 🔥🔥🔥 . A must-read!
Brilliant breakdown of complex concepts into easy-to-understand language.
i'm usually skeptical about self-help books but this one right here? total game-changer (in the best possible way)! from teaching you all there is to know about emotional intelligence & its impact on success, showing you how to resolve conflicts effectively without losing your cool 😎 , boosting your brainpower...it covers everything you need for personal growth ⭐️⭐️⭐️⭐️⭐️