SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesnβt include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenβt received tracking info within 5 days, please contact us.
My tracking says βno information available at the momentβ.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us withinΒ 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youβve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message onΒ Contact UsΒ page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This bundle has been an absolute revelation. My EQ is soaring, and I'm seeing success in my personal and professional life like never before! The content is insightful and easy to digest - a definite must-have for anyone looking to improve their emotional intelligence.
never thought i'd be this guy but honestly? this bundle's a lifesaver! understanding emotions better has transformed my interactions π
This bundle is a lifesaver! I've been struggling with understanding my emotions and how they impact my decisions. After reading the books in this pack, I feel like a new person. The lessons are practical and easy to apply. It's not just about theory but real-life applications that have made me more successful in both personal life and career.
Couldn't be happier with this bundle! It's my secret weapon for personal growth π
I've been reading self-help books for years, but this pack truly stands out. It's not just about understanding your emotions, it's about harnessing them for success. The way the author explains complex concepts is simply brilliant - easy to understand and apply in real life. I'd recommend this pack to anyone looking to improve their emotional intelligence! π
simple language, easy to understand, i found habits hard to stick to
I've been on a self-improvement kick lately, and this bundle has really helped me out. It's like having a personal coach guiding you towards success by mastering your emotions. The techniques are easy to understand and apply in real-life situations. I can already see the positive impact it's made on my personal relationships and work life! ππ
A true gem! Made EQ crystal clear π
never thought i could learn so much from a bundle like this one! every page was packed with useful insights that have helped me become more emotionally intelligent. thanks to these books, i'm now better at handling my feelings and those of others around me π
I'm not one to usually write reviews, but this 3-in-1 bundle has truly made a significant impact on my life. It's helped me navigate tricky social situations with ease and grace. The content is well-structured and easy to understand, making it an enjoyable learning experience. I've noticed a positive change in my interactions with others since starting the course, both professionally and personally. Highly recommended! π
This bundle has transformed my personal relationships and work life, a true success guide! π
my world has completely changed after using this pack. it's helped me understand emotions better, mine as well as others'. i've become more patient, focused and successful at work. highly recommend!
ok so i'm usually not one for these types of things but this pack is different. it doesn't just tell you what emotional intelligence is, it actually shows you how to use it effectively. i feel more confident now in handling difficult conversations at work and at home too.
Five stars aren't enough for this brilliant bundle! The modules are detailed yet user-friendly, covering every aspect of Emotional Intelligence. My confidence in dealing with various situations has skyrocketed.
Life-altering insights tucked into this pack, a real catalyst for personal and professional success. π
okay
Wow! This bundle is incredible. It's like a crash course in understanding and managing emotions. I've learned so much about myself and how to better interact with others. It has truly changed my life for the better. Highly recommended! π
This 3-in-1 bundle was exactly what I needed! It provides practical steps to improve EQ which have greatly improved my interactions with others both professionally and personally. My communication skills have soared since using these tools - highly recommended!
A revelation in understanding emotions π! Now, I can handle any situation with calmness and confidence.
never thought i'd be one of those people who rave about self-help stuff but here i am, totally blown away by this pack it's helped me understand my feelings more clearly, manage stress effectively, and even improve my relationships can't recommend it enough π
I must say, these books have genuinely transformed how I perceive myself and others around me π They provided such insightful perspectives on EQ that are not only enlightening but also empowering! The content is well-structured making it easy to grasp even complex concepts. Itβs definitely worth investing your time into if you're looking forward to improving your relationships both personally and professionally πΌ
Five stars for sure! This pack has helped me understand myself better than years of therapy ever did. It's incredible how much our emotional intelligence can affect every aspect of our lives, from relationships to work performance. If you're looking for self-improvement tools that really make a difference, this is it!
πππππ
This 3-in-1 bundle has completely transformed how I view myself and others. By learning the principles of EQ, I feel empowered in both personal relationships and professional situations alike. The practical tools provided are invaluable; they're helping me navigate through life with a newfound confidence.
who knew something as intangible as 'emotions' could be managed? But boy does this pack teach you how! From recognizing one's own feelings (which trust me isn't as straightforward as it sounds) π€ To managing & controlling them in ways that lead towards success β¨ This series is packed with valuable information presented in an engaging manner.