SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I've been struggling with my emotions for quite some time and didn't know how to handle them. But these guides and checklists have made it so much easier. They're simple to follow but incredibly effective. My emotional intelligence has improved significantly since I started using them, and I can see the changes in my personal growth too! This bundle is worth every penny 😊
Wow, I'm truly impressed with this bundle! It's been an incredible tool for personal growth. The guides are so insightful and the checklists really help me track my progress. I've noticed a significant improvement in how I handle emotions, both mine and others'. I'm more self-aware now and have better control over my reactions to stressful situations. This is one of those things you never knew you needed until you got it. Highly recommended 🙌🏼
Wow, what a transformative bundle this is! It's like having your own personal roadmap to emotional intelligence. The guides and checklists have been so helpful in my journey towards personal growth. I've always struggled with understanding and managing my emotions, but this package has given me the tools to navigate through them with ease. Each guide is packed full of insightful information that's easy to digest and apply in real life situations. The checklists are also a great tool for keeping track of progress 😊 I can confidently say that I'm becoming more emotionally intelligent thanks to these resources!
Wow! This bundle has completely transformed my life. I've always struggled with understanding and managing my emotions, but this guide makes it so easy. The checklists are a godsend, helping me track my progress every step of the way. Can't recommend enough! 🌟👍
Wow, this bundle is a total lifesaver! It's made understanding my emotions so much easier. Can't recommend enough 🙌
🌟🌟🌟🌟
I've been using this bundle for a few weeks now and it's absolutely amazing. It has helped me understand my emotions better, and how to manage them in different situations. The guides are easy to follow, with practical steps that can easily be incorporated into daily life. A fantastic tool for personal growth! 🌱👍
A fantastic resource that offers new insights into emotional landscape with practical advice for personal growth. The checklists are particularly helpful!
Absolutely love this bundle! It's a real game-changer for personal growth. 🙌
Wow, this bundle has been an absolute revelation for me! I've always struggled with understanding and managing my emotions. But after using these guides and checklists, there's been a significant improvement in my emotional intelligence. The practical tips provided are easy to follow, making the daunting task of personal growth seem much more achievable. It's like having a roadmap to navigate through your emotions and reactions. And what’s best? You can go at your own pace without feeling overwhelmed or rushed! Absolutely love it 🥰
good enough for the money
This roadmap is truly something special. It's not just an emotional intelligence guide - it's a journey to personal growth that everyone should embark on. The checklists make tracking your improvement fun and motivating too!
I've been on a journey of self-improvement for quite some time now, and this roadmap bundle has really helped me to understand my emotions better. The guides are clear, concise and provide practical steps that I can take to improve my emotional intelligence. It's not just theory but real-life application! This has led to significant personal growth in many areas of my life: relationships, career, and even health. I feel more confident in handling difficult situations and have noticed an improvement in the way I communicate with others. This is truly a valuable resource! 🌟
this has been such an eye-opener for me 🌟 no complex theories just straightforward guidance that anyone can use to improve their emotional intelligence 👍 I love how it helps me stay focused on achieving small goals every day leading to big changes over time.
This bundle is a life-changer! It's like having an emotional intelligence coach on speed dial. The guides are clear, practical and easy to implement in daily life. The checklists keep me accountable on my personal growth journey. 🙏
This bundle is a revelation, significantly improved my emotional intelligence! 🥰
This bundle has been a beacon in my self-improvement journey, clarifying emotions and enhancing communication. Truly valuable! 🌟
you know what? this bundle is absolutely fantastic! i was skeptical at first but boy am i glad i gave it a shot 😊 the emotional intelligence guides are packed full of useful information that's easy to understand they're not just theoretical either there are practical tips that can be implemented right away plus the checklists are super handy they keep me organized and on track with my goals if anyone's looking for something effective for personal growth look no further 👍
i never thought i could understand myself better until i got this product. it's like having a roadmap to navigate through your emotions. the guides are easy to understand, no big words or complicated theories just straight-to-the-point advice that you can apply immediately 🙌 totally recommend!
This is an incredibly useful resource! The checklists have really helped keep me on track with my emotional intelligence journey. They're simple yet effective, making the process of self-improvement less daunting. Highly recommend this bundle if you're looking to enhance your EQ skills.
okay
i never thought i'd find something as beneficial for my mental health as this bundle it's really helped me improve my emotional intelligence which was something i didn't even know needed work before now the guides are very detailed yet simple enough for anyone to understand 🤗 they provide practical advice on how you can grow personally by improving your EQ the checklists too have been super useful ensuring i don't miss out on any important steps along the way
This product deserves all the praise it can get! It's exactly what I needed in my life right now. These guides have helped me understand myself better and improved how I react under different circumstances - be it work stress or personal issues 💪🏼 The checklists motivate me further 😊
I must admit, initially I was skeptical about purchasing an EQ improving roadmap bundle but boy am I glad that I did! It’s comprehensive yet simple enough for anyone to use effectively. My favorite part? The checklists! They provide clear steps toward achieving personal growth goals which have been incredibly helpful as they serve as constant reminders of what needs doing next.
I must say, these emotional intelligence guides have been instrumental in helping me improve myself as a person. They offer valuable insights into understanding emotions which has helped me greatly in dealing with people around me - family, friends or colleagues alike. The checklists included ensure that your journey towards improving your EQ doesn't get overwhelming by providing step-by-step guidance along the way. A big thumbs up from my side 👍.