SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The first thing that struck me about this roadmap bundle was its thoroughness - every aspect of emotional intelligence seems well covered here from recognizing emotions in oneself & others all way through managing relationships effectively whether they be professional or personal ones furthermore practicality of the checklists is another big plus point they're so user-friendly and keep you focused on your journey to personal growth.
this bundle is all you need for improving emotional intelligence 😊 valuable information packed in each guide with progress-tracking checklists 😉💪
this has got to be one of the best investments i've made into myself ever since getting hold of these fantastic guides and checklists i feel like i am finally able to comprehend what goes inside me at an emotional level not just that but actually manage those feelings effectively too all without needing outside help every bit of information provided here feels tailored just right making everything easily understandable no matter who picks it up i can't recommend it enough 😁
this bundle is amazing!!! 👍👍👍it's helping me grow emotionally by leaps & bounds i used to struggle big time understanding why i react certain ways but thanks to these awesome guides & checklists everything makes sense now also love how every concept is explained in plain english no jargon whatsoever makes things so much easier to grasp i'm definitely seeing improvements in my personal & professional life highly recommended for anyone looking to boost their ei
never thought i'd be writing this but here goes... these guides and checklists have changed the way i perceive and react emotions it's like they've given me new lens through which view world around now find myself being more understanding patient not just others also towards myself 🌟 the best part is that all advice provided easy follow doesn't feel overwhelming at all so if you're someone who struggles with emotional intelligence give shot won't regret promise
The quality of content provided in this bundle is top-notch! Each guide provides deep insights into different facets of Emotional Intelligence while being simple enough to understand even if you're a novice in the subject. The checklists are an added bonus, serving as practical tools to monitor and enhance personal growth. I've seen a marked improvement in my interactions with others since I started using these resources. A must-have for anyone looking to grow emotionally!
Incredibly useful resource, the checklists are simple yet effective. Highly recommend for enhancing EQ skills.
this set of guides n' checklists... wow!! they really helped me improve not just emotionally but overall as a person too 😁 super stoked about all the progress i'm making thanks to these awesome resources!
never thought I'd be writing a review for something like this but here we are! i've been using this bundle for a while now and it's honestly changed my life. i feel more in control of my emotions, more understanding towards others and just generally happier with myself. the guides are clear and easy to understand, even if you're new to all this EQ stuff like me. the checklists are also super helpful - they break down everything into manageable steps that make improving yourself seem less daunting 🙌💖
What an excellent resource! These guides provide clear instructions on how to improve emotional intelligence – something I've struggled with for years. Since using these materials, I feel more confident navigating social situations and expressing my feelings effectively. Definitely worth investing in!
i'm amazed at how much i've grown since starting this journey with these amazing guides and super helpful checklists 🙌🙌
honestly so helpful, no jargon just guidance anyone can use to improve their EQ skills ✨
wow just wow 👏 didn't know i needed this... so helpful in understanding myself better... big difference already 😊
Impressed by the thoroughness of these guides, covering every aspect of emotional intelligence. The practicality of the checklists keeps me focused on personal growth.
these guides are packed with insights, and the checklists keep me on track. highly recommend! 👍
this bundle is truly transformative never knew I needed work on my emotional intelligence until now each guide provides detailed advice that’s easy to grasp while the checklists help track progress 😊
I must say, this bundle has been nothing short of amazing in helping me understand and manage my emotions better. Each guide is filled with insightful information that's easy to digest while providing actionable steps for improving emotional intelligence. The accompanying checklists serve as fantastic tools for tracking progress - they keep me motivated and accountable! It truly feels like embarking on a transformative journey towards personal growth 😊 Highly recommended!
this stuff is pure gold 💫 not only does it help me understand myself but also others around me... the change has been incredible since i started following these guidelines!! no regrets buying this at all...
For a long time, I was searching for something that could help me understand my emotions better. Then, I stumbled upon this roadmap bundle and it has been nothing short of transformative. The guides are well-structured and easy-to-understand, providing actionable steps towards enhancing emotional intelligence. And the checklists? They're like a godsend! They keep me on track with my progress and make sure that no aspect is left unattended. Since using these resources, I've noticed significant positive changes in how I handle situations at work and home.
The quality content provided by these materials is simply unmatched - comprehensive yet comprehensible instructions paired with actionable items make it an exceptional tool for self-improvement journey 💯 Worth trying out!
I was skeptical at first about whether or not these resources would make any real difference - boy was I wrong! They've given me valuable insights into managing emotions and building stronger relationships both personally and professionally.
never thought i'd find something so effective yet easy-to-use until i stumbled upon this bundle it's packed with valuable insights on emotional intelligence that are simple enough for anyone to grasp what’s more the checklists make tracking progress a breeze they’ve helped me stay focused and motivated throughout my journey towards self-improvement couldn’t be happier 😁
Excellent resource! Clear instructions on improving emotional intelligence, more confident now. Worth investing!
never thought i'd be writing this but here goes... these guides have given me new lens through which view world around now find myself being more understanding patient not just others also towards myself 🌟 doesn't feel overwhelming at all so if you're someone who struggles with emotional intelligence give shot won't regret promise
i can't believe how much i've grown since starting this journey thanks to these amazing guides the checklists are super helpful too they ensure i don't miss out on any important step while trying to improve myself emotionally honestly folks if you want true personal growth get your hands on this bundle asap trust me you won't regret it 🙌🙌