SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesnβt include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenβt received tracking info within 5 days, please contact us.
My tracking says βno information available at the momentβ.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us withinΒ 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youβve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message onΒ Contact UsΒ page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Checklists for feelings? Genius idea!
Wow, this bundle has been an eye-opener for me! π€© I've always struggled with understanding my emotions and those of others. But these digital guides have made it so much easier. They're clear, concise, and practical. The checklists are a bonus too! Now I feel more in tune with myself and the people around me.
Wow, this bundle is a revelation. I've always struggled with understanding my own feelings and those of others, but these guides have made it so much easier. The checklists are super handy too! Now, I feel more in tune with myself and the people around me. π
these checklists are quite handy, but not when my phone battery dies
i'm not one for writing reviews but i just had to share how impressed i am with these resources π before getting them i was often feeling disconnected from people around me because i couldn't understand their emotions or even mine at times... now things are different π they're well-structured easy-to-follow and filled with practical advice which has made a real difference in my day-to-day life no more guessing games trying to figure out what people are feeling anymore thanks to these amazing guides!
Wow, this bundle is a lifesaver! π It's like having an emotional intelligence coach at your fingertips. digital guides and checklists are super practical and easy to follow. I've seen improvements in my relationships already!
I've seen a significant improvement in my emotional intelligence since using these guides. Truly life-enhancing! π
Just finished going through these digital guides and checklists, I'm honestly impressed. It's like they've unlocked a new part of my brain! My emotional intelligence has definitely improved and it shows in my relationships. Highly recommend for anyone wanting to understand themselves better ππ
Wow, this bundle is a life-changer. It truly helped me unlock my emotional intelligence. Highly recommended! π
What a fantastic set of guides and checklists! I've been using them for a few weeks now, and it's amazing how much they've helped me understand my own emotions better. It's like unlocking a door to self-awareness that I didn't even know was there. Highly recommend for anyone looking to improve their emotional intelligence.
okay
never thought I'd find such clarity in understanding emotions digitally. this is top-notch stuff π
This bundle is simply amazing! It has truly helped me understand my emotions better and how to manage them effectively. I'm now able to handle stress with ease, communicate more openly, and have healthier relationships. Highly recommended for those seeking personal growth!
π This bundle is a real lifesaver! I've been struggling to understand my emotions for years but these guides and checklists have made it so much easier. Can't believe how effective they are, highly recommended! π
finally found the key to unlocking my feelings πβ€οΈ.
checklists made a big difference in my life.
A breath of fresh air in self-improvement! π
Wow, what a bundle! π I've been looking for something like this for quite some time now. The digital guides are so easy to follow and they really help me understand my emotions better. They don't just tell you what emotional intelligence is, but also how to unlock it. The checklists are super handy too - they keep me on track and remind me of the steps I need to take towards achieving greater emotional understanding. This has definitely made a difference in both my personal life and at work - communication with others has never been easier or more effective! Would highly recommend this bundle to anyone wanting to enhance their EQ.
wow...these digital guides are pure gold π
found my inner compass, amazing!
I must admit, initially I had some reservations about purchasing an online product for something as complex as emotional intelligence - boy was I wrong! These guides are thorough, well-structured and incredibly insightful; offering practical advice on identifying and managing both our own emotions and those around us. The accompanying checklists serve as excellent tools for daily practice; helping cement the knowledge gained from the guides into real life application. Whatβs more? All these resources are conveniently available digitally β making it accessible whenever needed!
wow, what an experience this bundle has been! never thought i'd learn so much about myself from some digital guides. the checklists were super useful too, made it easy to track my progress. if you're looking for self-improvement, this is your best bet.
This bundle is a life-saver! It's helped me understand my emotions better and improve my relationships. Highly recommend it. ππ
Wow, just wow! I've been trying to get a grip on my emotions for quite some time now and this bundle was like a breath of fresh air. The digital guides are really comprehensive and easy to understand. They cover everything from the basics of emotional intelligence to more advanced techniques. And the checklists? They're an absolute lifesaver! I use them daily as reminders and they have helped me stay focused on my journey towards unlocking my emotional intelligence. Thanks to these resources, I'm making huge strides in understanding myself better and improving my relationships with others π
I have to say, this bundle is something special. I've always been a bit of an introvert and struggled with understanding others' emotions. It was like everyone else had a secret language that I didn't understand. But wow! This has really opened my eyes π! Each guide in the bundle tackles emotional intelligence from different angles and provides practical tips that you can use right away. The checklists are super handy too - they give me a quick reference when I need it most. Since using these guides, I've noticed improvements not only in my personal relationships but also at work π’ . People seem more open towards me now and it feels great π!