SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Love the practical strategies!
This toolkit is amazing! Not only does it offer tips on positive thinking but also teaches you how to create a daily routine that supports your mental wellbeing without feeling overwhelming 🙌🏼 The guides are short reads packed full of valuable information making them perfect for anyone looking for quick yet impactful ways to improve their mindset 👍🏼
Ebooks are short and sweet. Perfect for busy schedule.
It's amazing how small mindset shifts can lead to lasting positive change with this bundle!
What makes this bundle stand out is how gentle and realistic it feels. It acknowledges setbacks instead of pretending positivity solves everything. I’ve been using the exercises a few times a week, and they’ve helped me stay more emotionally steady. I do think some formatting improvements and added reflection worksheets would make it even stronger. Overall, it’s a practical and encouraging resource that fits well into a busy schedule.
I’ve been using these guides for a week now, they’re so beneficial! My self-talk has improved significantly
Love the checklists! They've really helped me break negative thought patterns without being overwhelming.
Helps me stay hopeful, even on tough days.
Just downloaded this bundle and I'm already feeling a shift in my mindset. The tools are practical and easy to use, even on busy days.
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Wow, what a discovery! I've been feeling stuck in negative thoughts lately and this bundle has been my lifeline. The practical tools it offers are easy to use and have helped me reset my mindset. Now, even on bad days, I can find hope and keep going.
I've been able to break my negative thought patterns using the guided prompts provided in the toolkit
I used to struggle with negative thoughts, but this bundle has been a revelation. It's helped me flip the script and turn negativity into positive power. Now I feel more optimistic and confident in everyday situations.
Wow, these eBooks are incredibly helpful in breaking negative thought patterns. Highly recommended!
I appreciate how approachable and human the writing feels. The positive self-talk guide stood out to me, especially the practical reframing steps. That said, if you’re already deep into personal development, some ideas may feel familiar. Still, it’s a convenient all-in-one toolkit for daily encouragement.
The Everyday Optimism Strategy Bundle isn’t just another digital download – it’s an entire system designed specifically for building optimism in real-life scenarios 😊 Each component works independently but together they form an incredibly powerful toolset 💪🏽 So if you’re tired of generic downloads that don’t deliver results then give this one a try – you won’t be disappointed 😉
I've been feeling stuck lately but these guides have given me a fresh perspective. Feeling more optimistic already!
I appreciated the positive self-talk guide, but some sections felt similar and could have been condensed for clarity.
Broke my negative thought patterns, finally!
I'm a busy professional who doesn't have time for complicated theories or generic advice. This bundle is perfect because it's clear, straightforward, and immediately applicable to real life situations. Plus the positive thinking strategies actually work!
The 'Flip the Script' part of this bundle really resonated with me. It's not about denying reality or forcing positivity—it's about transforming negative thoughts into something empowering 😊
No more toxic positivity! Realistic strategies only.
I'm learning how to be optimistic every day thanks to these strategies, even on tough days.
The best part about this bundle? Realistic strategies that fit into everyday life. No complicated theory, just straightforward guidance.Gotta say, the Bright Side Up eBook is fantastic for dealing with unfair situations in life.This bundle isn't overwhelming at all, which I was worried about initially. Everything feels supportive and gentle.No toxic positivity here - just healthier self-talk habits being built day by day :)My emotional resilience has improved significantly thanks to these resources! Can't wait to continue using themIf you're looking for clear guidance and practical tools - look no further folks!! This kit delivers big timeThis isn't your generic download guys...it combines short reads with actionable checklists making application super easyI’ve managed to create a daily mindset routine that’s not only manageable but also enjoyable thanks to this toolkitMindset shifts can be small yet powerful – learned that from using these guides consistentlyA complete system for everyday optimism without any fluff – what more could one ask for?These guides have been a huge help in my personal growth journey. They're perfect for anyone working on self-improvementI've started to see lasting positive change after using these strategies...so excited for the future!!
This isn't just another self-help resource; it feels like a complete system for everyday optimism that fits right into my daily routine. And let me tell you: creating that supportive routine without feeling overwhelmed? Priceless.