SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
just got this bundle and it's already making a difference in our home. the recipes are simple yet delicious, especially the turkey meatloaf guide! can't wait to try everything out!
Absolutely love this bundle!👍👍👍 The cinnamon apple bread pudding is a hit in our house. It's really helped us create some beautiful memories around the dinner table.
Great value for money, it's more than just recipes. This bundle has brought so much joy to our family dinners and strengthened our bond as a family. Highly recommended!
As a busy parent, I often struggle with planning meals that are both nutritious and appealing to my kids. This bundle has been an absolute godsend in that regard! The variety of recipes keeps mealtime exciting, and the easy-to-follow guides make cooking less daunting. But what truly sets this product apart is its focus on strengthening family bonds. It's not just about food, it's about creating lasting memories around the dinner table. From curated music recommendations to tips for establishing meaningful dining rituals - every element contributes to fostering connection and joy during our dinners together.
This has been an absolute blessing for my family. With diverse recipes and tips for creating meaningful connections at dinner time, we've never felt closer or eaten better!
Impressive
This guide has been such a help for me, especially as I'm not an experienced cook. Now I can confidently prepare meals that my whole family enjoys together.
Who knew planning meals could be such fun? The AI playlist checklist adds that extra special touch which really sets the mood for our cozy dinners together.
recommend
The pasta salad recipes are amazing! They've added variety to our meals and everyone loves them - casual or festive occasions sorted!
The Family Dinner Bundle offers more than just delicious recipes—it provides tools for creating memorable moments with loved ones at dinnertime. As someone who values quality time with their family above all else, I appreciate how this resource emphasizes bonding over shared meals—be it through cozy dining blueprints or meaningful dining rituals guidebook—it covers everything beautifully!
Cozy, helpful, slightly overwhelming
I'm in awe of how comprehensive this resource is. From crafting classic comfort foods like meatloaf to establishing meaningful dining rituals - it covers all bases beautifully.
Everything about this is awesome – from meatloaf made easy to the cozy dinner blueprint! My kids now look forward to meal times which was never the case before
i used to struggle with making turkey meatloaf but thanks to this guide it comes out moist and flavorful every time even my picky eaters love it
satisfactory
Impressive
No more boring dinners at home! With these guides, we've enjoyed different delicious dishes while strengthening our bonds over hearty conversations. A must-have!
I've always enjoyed cooking but planning meals that everyone in the family would enjoy was always a challenge. Not anymore, thanks to this bundle! It's filled with easy-to-follow guides and checklists which make meal planning an absolute breeze. The AI training feature is also a fun addition - it's like having my very own virtual sous chef at hand! But what I love most about this product is its focus on fostering connection and joy through shared meals – making our dinners feel extra special.
Absolutely loving this bundle. It’s taken our regular dinners from mundane to memorable – even my picky eaters are excited about mealtime now!
Absolute lifesaver for those who want meaningful dining experiences at home without any fuss or complicated steps involved 👌
This bundle has proven to be an invaluable resource for our family. The easy-to-follow guides have made meal planning and preparation a breeze, even for someone like me who isn't naturally gifted in the kitchen. I particularly love the guide on crafting the perfect meatball dinner with pasta - it's become a firm favorite among my kids! But more than just providing delicious recipes, this bundle emphasizes the importance of building strong bonds over shared meals. It's helped us create meaningful rituals that have transformed our dining experience.
The cinnamon apple bread pudding is a hit in our family!
Satisfying
I'm genuinely impressed by how comprehensive this Family Dinner Bundle is! Not only does it offer scrumptious recipes – from comforting meatloaf to savory pasta dishes – but also includes helpful checklists for planning your next family meal seamlessly. What really caught my attention was the innovative way you can train AI on your family’s favorite dishes - such a brilliant idea! Now recreating grandma's classics isn't as challenging anymore. Plus, the emphasis on building stronger connections through shared meals makes each dinner feel extra special.