SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I found new love in cooking thanks to this digital download bundle – stress-free, time-saving, flavorful dishes every time.
Impressive
The practicality of this bundle is unmatched – not only does it offer hearty meal options on a shoestring budget but also guides you on how best utilize leftovers reducing food wastage significantly.
beneficial
This bundle feels like something my mom would have kept in a kitchen drawer—classic, cozy, and practical. The biscuits and gravy turned out fluffy and flavorful, and the sloppy joes were a nostalgic win. I love that the meals rely on affordable ingredients most of us already have. I do wish there were a few more photos or step-by-step visuals for beginners. That said, the instructions are clear and the meals are satisfying without being complicated
Superb
Never thought budget meals could taste this good. A big thumbs up!
value
As a busy mom of three, I'm constantly looking for quick yet tasty meals that won't break the bank. That's exactly what this dinner pack provides! My kids absolutely loved the simple baked macaroni casserole and sloppy joes made the old-fashioned way – they were real crowd-pleasers! What’s more, all these recipes are super easy to follow which saves me so much time in kitchen.
This bundle has made feeding my large family both affordable and enjoyable! We particularly loved the turkey and rice casserole; it was filling yet light on our pockets. And with minimal clean-up required after whipping up these meals, I have more time for myself!
Satisfying
This bundle has truly helped us stretch our grocery budget without sacrificing flavor or satisfaction at all. The simple baked macaroni casserole was cheesy, hearty, and loved by everyone at home.
I was skeptical at first about how good budget meals could taste but boy was I wrong! Each recipe within this pack is thoughtfully crafted keeping flavor as well as cost-effectiveness in mind. The cheesy gnocchi casserole became an instant favorite at my house!
The Family Dinner Pack has transformed our meal times into something we all look forward to now. From mouthwatering gnocchi casseroles to comforting chicken dumplings prepared in one pot - there's something for everyone here without breaking the bank
This isn’t just another digital download offering random recipes; instead it’s like having your own personal roadmap leading towards delectable, budget-friendly family meals. The stress-free cooking experience it promises is indeed a reality!
These guides have made cooking so much easier and affordable.
Impressive
The dinner pack is a game changer. It's filled with easy, affordable recipes that my family loves. Plus, the guide to using leftovers creatively helps reduce food waste in our home.
Cozy meals, minor repetition
I'm impressed by how comprehensive this bundle is! From comfort food recipes to money-saving tips, it has everything you need for budget-friendly meals.
i'm not usually good at cooking but these guides make it seem effortless. i managed to whip up some delicious biscuits and gravy from scratch 👍
This dinner pack makes meal planning so much easier. The recipes are simple and delicious, and I love how they're all budget-friendly!
I'm loving the casserole recipes, they're easy to make and delicious.
I'm absolutely thrilled with this dinner pack! It's been a real game-changer for my family. The recipes are straightforward and the ingredients aren't hard to find or expensive. My personal favorite is the simple baked macaroni casserole - it's cheesy, hearty, and always a hit at our dinner table. Plus, the leftovers checklist is genius! We're wasting less food and creating exciting new dishes.
Satisfactory