SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Finally, stress-free dinners that don't break the bank. Highly recommend!
Who knew cooking on a budget could be so tasty? This bundle proves that you don't have to sacrifice flavor for affordability.
Simple recipes, slightly basic
The practicality of this bundle is unmatched – not only does it offer hearty meal options on a shoestring budget but also guides you on how best utilize leftovers reducing food wastage significantly.
The Family Dinner Pack has made a huge impact on our meal times. The easy one-pot chicken and dumplings recipe is not only comforting, but also requires minimal clean-up afterwards. It's become a regular in our dinner rotation.
A must-have for budget-conscious cooks. Easy, tasty recipes.
This isn’t just another digital download offering random recipes, instead it’s like having your own personal roadmap leading towards delectable, budget-friendly family meals. The stress-free cooking experience it promises is indeed a reality!
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Love the leftovers checklist - no more food waste!
We're big fans of the turkey and rice casserole here! It’s filling yet affordable – exactly what we need for feeding our large family
As a working parent, I needed dinners that didn’t require a culinary degree or an expensive grocery list. This pack delivered on that. The one-pot chicken and dumplings was especially comforting after a long day, and the mac casserole stretched into leftovers beautifully. Some of the recipes lean heavily on cheese and carbs, so I had to adjust for balance. Even so, it reduced my dinner stress and helped me cook more at home, which was the goal.
This pack makes dinnertime a breeze. Highly recommend.
No more food waste with the leftovers checklist - a big win.
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I've always found cooking slightly intimidating, but the guides included in this pack have been incredibly helpful. I managed to make homemade biscuits and gravy from scratch that were fluffy and delicious - such an achievement for me!
Delicious meals that don't break the bank? Yes, please!
One-pot chicken and dumplings recipe was divine! Minimal clean-up needed.
Delighted
Cheesy gnocchi casserole became an instant favorite. Fits our budget perfectly!
The practicality of this bundle is unmatched – not only does it offer hearty meal options on a shoestring budget but also guides you on how best utilize leftovers reducing food wastage significantly.
Biscuits and gravy from scratch? Yes please! These guides are effortless
Beneficial
This isn’t just another digital download offering random recipes, instead it’s like having your own personal roadmap leading towards delectable, budget-friendly family meals. The stress-free cooking experience it promises is indeed a reality!
As a busy mom, this pack has been such a relief. The one-pot chicken and dumplings recipe is not only delicious but also requires minimal clean-up - exactly what I need on hectic nights.
satisfying