SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
As someone who struggles with organization, this toolkit has been lifesaving 😅 Simple systems make arranging my kid’s day so much easier!
One word: Amazing! Finally something that focuses on our real-life family flow rather than generic packs filled with irrelevant stuff. Each guide shows exactly how we can use AI creatively in our daily lives.
Great for kids!
I was skeptical about using AI tools for parenting support but I'm now a confident user thanks to this toolkit. It doesn’t replace human connection but enhances it!
I've found new confidence using ai tools for parenting with this kit. It's not just about doing activities but organizing them efficiently too.
We’ve had so many fun indoor activities from the toolkit on rainy days
This guide shows how ai can be used as an aid in parenting. We've been able to organize our days better and spend more quality time together as a result.
I was skeptical at first but now I'm sold. This isn't your average activity pack - it offers fresh ideas for both indoor and outdoor fun. Plus, the prompts are adaptable and designed to grow with your child which is super handy!
🧘♀️ Less stress, more fun
This product has made me confident in using AI tools for parenting support and activities 🙌 The guides show how AI can enhance creativity, organization, connection without replacing it...it’s honestly brilliant 😊
Using AI for daily activities has never been easier or more fun, thanks to these guides.
The simplicity of this toolkit is its strength. No complicated systems or confusing instructions - just straightforward solutions to help organize my child's day better than ever before.
Simple & fun
I am amazed at how well these guides show that AI supports creativity instead of replacing it 😊 My children have never been happier or busier!
I’ve been using this for a couple of weeks, and it has definitely made our family routines more manageable. My kids have become more independent with their activities, and I feel more confident in organizing their day. The AI prompts are easy to use, and the system adapts well to different age groups. I do think some activities could be a bit more creative, but that’s just a minor issue. What I love most is how much less stressed I feel at the end of the day. It’s simplified our routine, and the whole family seems happier and more organized as a result.
Amazing for family
These guides show you how AI can support creativity within your family rather than replacing it - such a wonderful concept!
Best thing ever
The simplicity of these systems combined with the uniqueness of each guide makes parenting easier than ever before
Confidently using AI tools for parenting was something I never thought I'd say 🤷♀️ But here we are! And it's all thanks to this toolkit.
The ideas in here have saved me so much planning time, it's incredible.
With this toolkit, I've been able to spend less time planning and more time actually enjoying my family. The AI support has really helped me get organized and stay on top of everything. It's not just about activities either - it's all about creating that real-life family flow.
I’ve been using this for a few weeks now, and I can say that it’s been a game-changer for our family routines. As a parent, I’m always looking for ways to streamline our days and spend more quality time together. This tool has helped us do just that. The best part is how simple it is to use – there’s no tech overload, just clear, actionable steps. My kids enjoy the activity ideas, both indoors and outdoors, and they feel more organized, which has made the whole family dynamic smoother. One thing I do wish for is a bit more customization in the activity suggestions based on different learning styles or family needs. But overall, I’m very happy with the results. It’s helped us manage our time better and keep things fresh, which is a huge win for us!
🤩 Really good
This thing right here isn’t like anything else out there because each prompt is age-friendly AND grows with your kid…now THAT’S smart design!!