SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesnβt include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenβt received tracking info within 5 days, please contact us.
My tracking says βno information available at the momentβ.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us withinΒ 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youβve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message onΒ Contact UsΒ page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
i'm absolutely obsessed with this guide. Itβs so easy to follow and there are ideas that suit everyone's taste. best purchase i've made recently!
made my wardrobe pop with festivity.
The digital bundle has made dressing up fun again! It's perfect for any occasion, I'm always ready to make heads turn now!
ππ This 4-in-1 bundle has been my go-to for all the festive events this season. The style guides are easy to follow, and I've received so many compliments on my outfits. Highly recommend!
πππ i'm absolutely loving this digital style guide bundle!! itβs so helpful and easy to use π no more hours wasted wondering what to wear or how to match outfits π now i can always find an outfit that fits perfectly with whatever occasion comes up π plus, it has helped me experiment with new styles i would have never tried before! totally worth getting if you want a hassle-free way to look stylish all year round π
no more panic before parties. this digital guide has made picking outfits fun again. love how it caters to all types of occasions πππ
No more fashion faux pas thanks to this digital bundle. It's like having a personal stylist at your fingertips.
This digital bundle has transformed my wardrobe! The festive fashion ideas are versatile, chic and perfect for any event. π
No more fashion faux pas for me! This 4-in-1 guide has been my savior for all events - casual or formal. Itβs like having your own personal stylist on call 24/7.
never thought i'd be excited about fashion until i got my hands on these amazing guides! they're packed with loads of creative ideas that make putting together outfits feel like child's play π each guide caters for various occasions making sure thereβs something suitable whether itβs a laid-back gathering or fancy shindig plus they cater equally well for both men and women which is awesome.
π my go-to for all things festive.
This little gem is more than just another style guide, it's like having your own personal stylist right in your pocket! From laid-back gatherings, office parties, weddings or black-tie events - each occasion demands its unique flair and this guide helps nail them all perfectly. What sets it apart though is how well-rounded it is; catering equally well for both men and women alike! No longer do I dread getting ready for events because now, I know exactly what works best!
love the diversity in these guides. I've never felt more confident at my events!
With this fabulous 4-in-1 style guide pack, stepping out in style has never been easier! Each book offers unique fashion inspiration suitable for any event you can imagine - be it formal or casual. The guides are comprehensive yet easy-to-follow with practical advice on pulling together stunning outfits complete with matching accessories π©πΌπ What really stands out though is its versatility; whether you're male or female, prefer classic elegance or edgy chic - these guides got you covered! Highly recommended.
Elevated my style game, love it! ππ»
I really enjoyed the outfit ideasβthereβs so much inspiration here! The guides are easy to follow, and I loved the mix of casual and dressy looks. My only small gripe is that some suggestions felt a bit seasonal-specific, so I had to tweak them for a few events. Still, itβs a great resource to have for holiday styling.
Stellar style guide, a must-have! π
who needs a personal stylist when you have this bundle? i've attended several events since purchasing and received countless compliments on my outfits. the guides are easy to follow and full of inspiration, love it!
totally loving this digital bundle! it's made dressing up for events so much fun and less stressful. can't wait to show off my new looks at the next party π
this is such an amazing resource π i never knew what to wear to parties before, now i have endless ideas from these guides. they're super versatile and cover any occasion you can think of!
Being someone who loves attending various social events, finding the perfect outfit used to be quite challenging until I found these fabulous guides! Now, deciding what wear has never been easier or more fun. Each guide provides numerous innovative fashion concepts suitable for any occasion you can think of β be it a laid-back BBQ party or a fancy wedding reception. Whatβs more? These guides arenβt gender-specific; they accommodate everyoneβs styling needs perfectly which is truly commendable! So if youβre looking forward to turning heads at your next outing without breaking into a sweat over your attire choice β this bundle is exactly what you need!
Finally found the perfect solution to my fashion dilemmas! This 4-in-1 bundle is packed with versatile and trendy outfit inspirations.
with this guide, i finally found the right mix of style and comfort. it's a must-have for anyone who loves to dress up or down.
so here's the thing...i'm usually clueless when it comes to dressing up but then i found this amazing set of style guides π now whether its a wedding or office party or even brunch with friends i know exactly what works best ππ also shoutout for including fashion tips for guys because we all know they need help sometimes π overall super happy with my purchase
This style guide series is my secret weapon to looking fabulous at any occasion! No more wardrobe stress for me.