SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Got my first customers from the strategies in this bundle! 🎉
This toolkit made a huge difference in my startup journey. Found my first clients faster than expected!
Wish I had found this sooner! It made the daunting task of acquiring initial customers so much easier.
I recently came across this incredible toolkit and I can confidently say it’s been a game changer! As a new entrepreneur, I’ve been struggling with finding my first customers, but with this bundle, I got access to so many essential resources. The step-by-step guides and templates are practical and easy to follow. Each tool is designed to help you think through your approach, and the marketing strategies provided are top-notch! The best part? Everything is digital, so I can access it at any time. I’ve already seen a noticeable boost in engagement and feel much more confident about my next steps
What struck me most about the digital bundle was its simplicity yet effectiveness in attracting potential clients.
I've seen significant progress since using these tools. My customer base is growing steadily now.
wow just wow...found so many potential customers using these methods!!! 😊😊😊
Outstanding!
This toolkit is a lifesaver for any entrepreneur starting out - it's made finding customers so much easier.
As a first-time entrepreneur, I’ve been feeling lost at times, but this toolkit has completely changed the game for me! The resources are clear, actionable, and most importantly, effective. I’ve already used several templates to craft my outreach strategy, and the results are showing. This digital bundle is hands down one of the best investments I’ve made. If you're looking to kickstart your business journey, this is the perfect way to do it!
If you’re looking for a clear and effective way to find your first customers, this toolkit is all you need. I’ve been able to implement strategies right away and it’s made a noticeable difference in how I approach my business. The templates for outreach and marketing are simple to use, and the tips provided are easy to follow. It’s helped me build a solid foundation and I’m feeling much more confident about my next steps.
So thankful I stumbled upon this bundle! It’s a comprehensive guide that covers all aspects of customer acquisition. From email templates to marketing strategies, it’s all laid out in a way that’s easy to understand. I’ve already implemented some of the strategies, and the results have been amazing. The digital format makes it easy to work through at my own pace, and I feel much more confident about my business’ future now.
I’m impressed with the value this toolkit offers! It’s a great combination of tools and strategies to help you find your first customers. The only thing I think could be improved is the visual layout; it could be a bit more organized. Other than that, it's been a fantastic resource.
Absolutely love this! It's like having a mentor guiding you through the process of finding your first customers.
Not only did this help me find my first customers but it also taught me valuable skills for future growth.
I’m so glad I found this bundle! As a first-time business owner, the idea of finding customers was intimidating, but with these practical tools and templates, I feel much more confident. The customer research section was especially helpful, as it helped me figure out exactly who to target. I’ve already started seeing some great results, and I know this is just the start. Highly recommend this resource to anyone starting out.
This bundle has helped me identify potential customers I never thought of before 🎯
This digital bundle for entrepreneurs is top-notch. All five tools were beneficial in helping me establish my customer base.
This toolkit is a true gem for entrepreneurs. It helped me clarify my goals and gave me the tools to target my audience in the right way. I was feeling overwhelmed before, but this bundle made the whole process so much more manageable. It covers the basics, but it also goes deeper into marketing strategies that I hadn’t even thought of. It's a great resource for anyone looking to build a solid foundation for their business.
🌟✨🎯
After purchasing this toolkit, I’ve had such a better understanding of how to target my customers effectively. It covers all the right areas, from defining my target market to creating compelling marketing strategies. I love how practical the resources are. I feel like I’ve been given a roadmap to success, and it’s been so helpful in guiding my first steps. If you're serious about finding your first customers, you definitely need this!
If you're thinking of starting your own business then do yourself a favor and get this toolkit ASAP.
This toolkit is exactly what I needed as a new business owner. The strategies and templates are so helpful and practical. I’m already seeing a rise in engagement from my target audience
This toolkit has given me all the tools I need to find my first customers! The strategies are practical and easy to follow. I feel so much more confident now and am already seeing results!
Started my business journey with this toolkit and it's been a blast! The strategies are clear and easy to implement. Love the practicality!