SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
best digital bundle for homemade soups 👌
I've been using this digital kit for weeks, it's fantastic! It's great how there's a soup recipe for every mood. And those cozy homemade soup eBooks? Absolutely love them.
I've always been an avid home cook and love trying out new recipes. This 10-in-1 digital bundle came as a breath of fresh air for someone like me who loves variety and experimenting with different cuisines. The fun soup party kit offers an array of delectable choices for every palate or preference one might have – from vegan delights to hearty meaty broths; there's something for everyone! What I particularly appreciate are the cozy homemade soup eBooks which make it feel like you're being personally tutored by a culinary expert right at home! It’s truly transformed my cooking experience.
i'm loving this kit! there's literally a soup recipe for every mood i'm in, plus the kitchen guides have made cooking so much easier 👌
Wowza! This bundle has made my kitchen life so much easier - especially during these chilly months. The variety of fun soup recipes keeps me excited about cooking, and the cozy homemade soup eBooks are just delightful.
this digital bundle is like a breath of fresh air in my kitchen! i've always been a soup lover, but this kit has taken my love for soups to another level. it's so much more than just recipes - it's an entire experience. the variety of fun and unique soup recipes are out-of-the-world good and there's something for every mood 🍲💕 the cozy homemade soup ebooks have become my go-to guides when I want to whip up something comforting on chilly evenings or even on lazy weekends. plus, the easy kitchen guides are such lifesavers! they're filled with handy tips that make cooking a breeze 😊 overall, this kit is definitely worth every penny!
no more boring soups for me
The cozy homemade soup eBooks have been a delight to explore – they've added such warmth to our family meals. And the easy-to-follow kitchen guides? Simply invaluable.
my kitchen skills have definitely improved thanks to these easy guides.
💖👩🍳 if you enjoy cooking as much as i do then this fun soup party kit is absolutely perfect! i mean seriously...it caters to all moods and tastes 😊 each recipe included in the bundle is unique on its own yet simple enough even for beginners (like myself). what really caught my attention though was how well organized everything was - especially those handy kitchen guides 🙌 they've saved me countless times already whenever i found myself lost during preparation or cooking process 👏 overall great product!
Who knew making homemade soups could be this delightful? Loving every bit of it.
loving these cozy homemade soup ebooks. they’re easy to follow and the soups taste amazing. best purchase I’ve made in a while.
This bundle really helped me feel more confident making soups from scratch instead of relying on canned versions. The flavor tips are simple but actually make a difference. I appreciated having so many options in one place. The only small downside is that I had to read through a few pages before getting to some recipes, but once I did, everything was clear and straightforward. Totally worth it for the variety alone.
The cozy eBooks included are just perfect for those chilly winter nights 🥶🔥
💡Enlightening and easy to follow guides.
this is just perfect – an all-in-one solution to making tasty soups at home. thanks to the clear instructions, i can finally make delicious soups that everyone enjoys 🥳
cooking made fun, loved it!
this digital bundle is just amazing!! it’s got everything from comfort food recipes to fancy dinner ideas. I've tried three soups already and they were all hits! 🥳
i can't say enough good things about this 10-in-1 digital bundle i recently got myself into 😄 seriously though it's such a great find especially now since we're spending most time indoors due to current circumstances no better way than having different types of soups each day keeps mealtime exciting not boring anymore these ebooks filled with delicious recipes have turned me into quite the cook (if i do say so myself) plus they're super easy understand even non-cooks would be able whip up something yummy without breaking sweat what i love most is how diverse range is catering different moods occasions whether you want comforting bowl after long tiring day or just need quick fix before rushing off somewhere else this kit has got you covered 👍
great guides, yummy outcomes 😋
Loving the variety in this kit, every mood is covered. Perfect for cozy nights.
i've never been big on cooking but these ebooks have made it such an enjoyable experience. they're straightforward yet still manage to produce some incredibly tasty soups.
Who knew making soup could be this much fun? 😁 With diverse recipes and helpful guides, I feel like a pro in my own kitchen. Highly recommend if you want to spice up your meals!
A must-have in every kitchen! 👌
I'm absolutely thrilled with these diverse and tasty soup recipes - highly recommend! 😊