SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The 'Unlocking Nature’s Best Diet-Friendly Fruits' guide was an eye-opener for me! It helped me understand which fruits would best support my weight-loss goals and why they're beneficial. This isn't just another diet plan - it's educational too!
This bundle helped me understand how to use fruits for dieting. It's insightful!
👏👏
This isn't your average health guide - it's practical, insightful, and genuinely helpful without overwhelming you with information overload
who knew eating healthy could be this enjoyable? loved the selection of delicious low-calorie fruits included in the pack
Motivating guide, needs visuals.
just downloaded this pack and i'm impressed. the guides are easy to follow and full of useful tips for incorporating fruits into my diet. already feeling more energized!
This bundle isn't just about losing weight - it's also about learning how to eat smarter for long-term health benefits. I've learned so much from these guides and checklists that i now feel confident making healthier choices not only for myself but also for my family 🍎🥝🍇
finally found something that fits perfectly with my lifestyle change. the fact that it's all about natural whole foods and not some fad diet is so refreshing! plus, i can access these resources anytime, anywhere - super convenient!
Helpful fruit breakdowns, though layout feels dense sometimes.
Lost weight without feeling deprived.
Unlocked nature’s best diet-friendly fruits thanks to this informative guide, feeling so good.
Low-calorie fruits, high in flavor... yum!
I've lost weight by following the fruit checklists in this pack, it's great.
Natural weight loss has become possible for me thanks to these resources.
The checklists make grocery trips more intentional, which I appreciate. Some sections could have been condensed since the same health points appear more than once. Still, the overall structure keeps me focused on choosing smarter, lower-calorie fruit options.
The 'Sweet & Smart Fruit-Fueled Diet Checklist' has become my go-to resource for grocery shopping now 😊 No longer do i wonder whether i’m buying the right things - thanks to this checklist i know exactly what fruit items should be in my cart
I've been on my weight loss journey for a while now and using this pack's resources has been incredibly insightful. It’s not just about losing weight, it’s also about boosting your health with essential vitamins and nutrients from these super fruits - that's what makes it so unique!
helpful.
Love the easy meal planning! The checklists are so helpful for a newbie like me.
Love this pack! Easy meal planning with fruits and weight loss is now effortless.
the power of nature’s best diet fruits unlocked indeed! I've learned so much about different types of fruit and their benefits from this digital bundle.
Tips on incorporating fruits into meals were insightful.
Very practical bundle, just a bit text-heavy overall.
As someone always on the go, having access to these resources anytime anywhere has been invaluable. Now I know exactly what fruits to include in my meals when I’m out or traveling.