SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
the step-by-step checklist is amazing! i've been able to create a daily routine that nurtures my mind and spirit. feeling better already
i’ve seen improvements in overall well-being since using this bundle – definitely worth checking out.
🙏
this bundle isn't just about rediscovering your love for hobbies - it's about using them as tools for personal growth. and i must say, it works wonders 💪
never thought that simply engaging more with my interests could have such positive effects on my mental health! this bundle is truly eye-opening!
Not only am I feeling better, but I've also found a sense of accomplishment through my hobbies which is an added bonus!
i never realized how much hobbies could contribute towards mental health until i came across this bundle. it's been a wonderful journey discovering new activities and watching their positive impact on my life.
Practical checklist helped me, though some ideas felt familiar.
these materials are perfect for anyone looking to nurture their mind while doing what they love! they're not generic wellness guides but rather focus on using hobbies as tools for healing - something that resonates deeply with me.
If you’re ready to make positive changes in your life through engaging activities then don’t hesitate – download now!
Love the focus on hobbies for mental health, it's a refreshing perspective.
I was skeptical at first but trust me when I say this: The therapeutic benefits are REAL! My mind feels so much healthier now :)
the bundle has been a great addition to my daily routine. it's helped me rediscover the joy of hobbies and how they can improve mental health. i've found myself more relaxed, focused, and overall happier since using these resources.
A must-have if you're looking to boost your overall wellbeing through enjoyable activities.
The step-by-step checklist makes creating a daily hobby routine simple and achievable.
these resources have not only improved my mood but also reduced stress by encouraging mindful, enjoyable activities that foster relaxation and focus. i'm really thankful for such an amazing product!
Unlocking the healing power of hobbies has been a revelation. Couldn’t be happier with my purchase.
These resources have helped me rediscover my love for painting and it's been so therapeutic!
Ok
I appreciated the science behind hobbies, but parts of the eBook repeated similar concepts more than necessary.
Finding joy in hobbies again thanks to this amazing resource.
👍👍👍
i found the eBook very comprehensive and inspiring - reignited my passion for photography. 📸
i love how this focuses on the importance of hobbies for mental health. it's not just another generic wellness guide, but something truly unique and beneficial.
Great practical benefits! My stress level has definitely decreased since I started using these resources.