SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
a comprehensive guide packed with tips and ideas... exactly what i needed to reignite my passion for hobbies again
This bundle is like having a personal wellness coach guiding you every step of the way.
it's not just about fun, these guides really highlight how hobbies can heal your mind too!
i've always struggled to make time for hobbies but this guide made it easy. i feel more relaxed now.
love how they emphasize on mindful activities that foster relaxation and focus – exactly what I needed.
this bundle is a must-have for anyone looking to improve their mental health. it's practical, easy-to-follow guidance has helped me reduce stress and find joy in my hobbies again
This isn't just about having fun - I can see real improvements in my overall well-being since starting these hobby routines.
this bundle is so much more than just ebooks and checklists - it's a roadmap to better mental health through engaging activities. I'm feeling happier and more focused since I started following its guidance.
I've been using this bundle for a few weeks now and I'm already feeling the benefits. The step-by-step checklist has been incredibly useful in helping me establish a daily hobby routine that's both relaxing and enjoyable. It's really helped to improve my mood and reduce stress levels, especially after long days at work when all I want to do is unwind. Plus, it's given me a sense of accomplishment which is always nice!
Great mental health resource, just a bit wordy.
i was dealing with stress and this digital package really helped me out. it guided me towards finding hobbies that resonated with my interests which in turn reduced my anxiety levels significantly.
Love this bundle! It's helped me find peace in my hobbies and reduce stress.
The checklist kept me consistent with my hobby routine, although I wish there were more niche hobby examples included.
🙏
after a long day, diving into these resources has been such an escape. the focus on hobbies for mental health is unique and refreshing. 🌱
This approach to mental health is unique and effective. Kudos to whoever came up with this idea!
Insightful bundle, minor formatting issues.
This bundle genuinely helped me reconnect with creative activities I’d neglected for years. The explanations about how hobbies heal the mind were encouraging. A few sections felt slightly long-winded, but overall it’s thoughtfully organized and motivating.
Loving the personalized approach, found activities that suit me perfectly.
I've noticed a significant improvement in my mood since I started following the steps in this bundle.
I liked how actionable everything was, especially the step-by-step checklist. It made building a daily hobby routine feel manageable. Some design elements are simple and not very dynamic, but the content itself delivers real value.
what a fantastic bundle! i've been using it for a few weeks now and already feel an improvement in my mood. the guides are easy to follow and really make you appreciate your hobbies more.
Helpful, uplifting, slightly repetitive.
if you're dealing with anxiety or stress, these digital resources could be really helpful. they’ve certainly helped me feel more relaxed and focused.
love it.