SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Life-altering mental strength gains.💪
Taking decisions from a place of confidence now, feeling so empowered 💪
This affirmation pack has become an essential part of my daily routine 🌞 Not only have they increased my self-confidence, but they've really built up my mental strength too By repeating these positive messages each day, I'm learning to own my power and make confident decisions Also love that you can tailor the mantras to fit your specific goals or challenges
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Affirmations pack: surprisingly effective.
This pack of affirmations is something special. I've been using it for a month now and the results are incredible. My self-confidence has skyrocketed, all thanks to the positive affirmations that I use daily. It's like having a personal coach in your pocket.
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I love how this affirmation pack helps me build mental strength! The targeted affirmations have helped me overcome obstacles and stay positive even when things get tough. They're my secret weapon against adversity 😊
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If you're feeling low or lacking motivation, then this collection of positive affirmations is definitely something worth trying out! Not only do they help build mental resilience but also instill a sense of empowerment within you.
Wow, just wow! This set of mantras has empowered me to take control of my life like never before. Decisions come easier now because they’re made from a place of confidence...and that feels amazing!
These mantras have given me the power to take control of my life. Making decisions has never felt so confident.
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nice thing
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truly transformative experience.
Moving forward with confidence is so much easier after using these affirmations consistently over time. Not only do you get great affirmations but also insights on how to use them effectively—I feel like I'm creating real change in my life!
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it's okay fine
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Love this pack! Boosted my self-confidence big time. The affirmations are so positive and uplifting, they really make me believe in myself.
motivates me daily