SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
What I love most about these affirmations is their personalizability courtesy AI integration. You can tailor them according to your specific goals and challenges which makes them all the more effective for individual needs.
✨💪🏼🌟
Building mental strength has always been a challenge for me... until I found this product! These targeted affirmations are designed specifically to help overcome obstacles and maintain positivity even when times get tough. It's not just about saying the words; it’s about truly believing them and integrating them into your life. This pack has helped me stay focused on the positive side of things during adversity 👍.
I love that these affirmations aren't just generic sayings - they're tailored specifically towards building confidence, mental strength and personal empowerment. Plus, being able to personalize them makes it feel like they were made just for me!
amazing!
I've been using the mental strength affirmations daily and it's incredible how much stronger I feel mentally. The obstacles that used to bring me down now seem manageable, even easy to overcome! It's like having an invisible shield protecting my mindset from negativity.
The empowerment mantras are so potent! They have given me the courage to take control of my life and start making decisions confidently rather than out of fear or doubt. This is truly powerful stuff, folks!
Such an amazing tool for boosting self-confidence
Ever since I started using these positive affirmations, my confidence has skyrocketed! The personalized guidance feature is a real bonus. It's like having your own personal cheerleader, helping you tackle any obstacle with ease and positivity. 🚀
So helpful
Wow, this pack of affirmations has really helped me in boosting my self-confidence. I've always struggled with believing in myself and my abilities but these positive affirmations have made a significant difference. They're not just words; they actually make you feel good about yourself! 🙌
Overcoming obstacles has become easier.
Wow, this pack of affirmations is amazing! It's like it knows exactly what I need to hear. My self-confidence has skyrocketed and I feel so much stronger mentally. The mantras are a great touch too, they really help me take control of my life.
The AI-powered mantras are genius
This pack is not just about affirmations; it also provides insights on how to effectively use them for lasting change in life. And the empowering mantras? They're absolutely transformative – they've helped me truly own my power and make decisions from a place of confidence.
Moving forward with confidence thanks to this pack. The insights on using the affirmations effectively were enlightening, real change happening here!
Super beneficial!