SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This bundle is a lifesaver! It's helped me find my inner strength and boost my confidence in ways I never thought possible. The guides are practical, easy to follow, and have truly transformed my mindset. 🙌👏
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I've been using this bundle for a couple of weeks now and I can already see the difference. My self-doubt is fading away, replaced by a newfound confidence that's helping me step into my true power. Highly recommend!
The tools in this pack helped me clear self-doubt from my mind 🧠🧠🧠 Now, I feel more powerful than ever before!
Helpful tools, but slightly overwhelming
I've been using this resource for a month now and it's nothing short of transformative. The practical tips and strategies have helped me embrace my inner courage, which I didn't even realize was so strong. Now, I'm stepping into power with unwavering self-confidence and bravery.
With this bundle, I’ve started to develop daily habits that support my happiness 😊 It has truly transformed my mindset over time.
i'm absolutely loving this resource. it's like having a personal coach guiding you on your journey to self-confidence and happiness. the checklists are so handy for daily use.
As someone who struggled with balancing confidence, humility, the 'How To Be Confident Without Being Arrogant' guide was perfect for me 👌 This whole experience feels personalized, authentic.
recommend
recommend
The power of AI in understanding myself better has been eye-opening with this package. I've gained such clarity about who I am and where I want to go.
transformative
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helpful
the glow-up checklist is amazing! i love how it focuses not only on building confidence but also creating habits that make you happier overall 😊
i was always afraid of stepping out of my comfort zone but thanks to this bundle i'm learning how to be braver without fear holding me back.
This bundle isn’t your run-of-the-mill collection of generic advice – it offers comprehensive guides designed to help you build lasting confidence through mindset shifts and habit changes over time. One resource that particularly stood out was How to Be Confident Without Being Arrogant. This thoughtful guide helped me strike the perfect balance between being assertive yet humble
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ok
I really love the content in the bundle! The guides are comprehensive, and I can already feel my confidence improving. The only issue I had was that some of the steps in the checklists felt a little repetitive. Still, the tips on embracing bravery are incredibly helpful. If you're looking for something to boost your self-assurance, this bundle is a great start, but I would appreciate a bit more variety in the exercises
A friend recommended this toolkit for self-growth, wasn't sure at first but now can't imagine life without it! The sports guide alone has made an incredible difference!
The tools provided within this package have been instrumental in helping me clear out any lingering self-doubt from my mind. This newfound sense of personal power feels liberating!
I’ve always struggled with fear holding me back from achieving more...but thanks to these resources, taking bold actions isn’t as daunting anymore.
Great resources, wish it were quicker