SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Transformative, love this pack!
Empowered and motivated after using it!
This pack has truly helped me start my body confidence journey. The checklist was easy to follow, and the eBook gave me practical steps to boost my self-esteem. While I loved the tips on mindset and body image, I do feel like there was room for more real-life examples to make the advice feel even more relatable. That said, the “Confident You” guide helped me feel empowered and ready to face challenges!
Such an amazing bundle! I’ve been using these tools every day, and they’ve really helped me embrace who I am. It’s been a journey, but I feel so much better about myself.
So many tools and resources that make building confidence feel achievable. It’s a great bundle for anyone looking to step up their self-love game!
Body confidence has been a long-standing challenge for me, and while I've tried many things over the years, nothing has quite had the same impact as this bundle. The “Own Your Glow” guide provides incredibly practical tips, along with real-world examples that helped me relate to the challenges I’ve been facing. The Body Confidence Checklist is a great addition—it’s simple, actionable, and easy to follow, helping me stay on track as I work through my journey. What I appreciate most about this pack is how it combines mindset and physical confidence. Many resources focus on looks, but this takes a holistic approach that touches on emotional well-being, helping me shift my perspective from feeling inadequate to feeling empowered. I’ve also used the “Confident You” guide, and it gave me the tools to not only look my best but feel my best too. I’ve noticed a significant shift in my body image and self-esteem since starting this process. I highly recommend it to anyone who feels stuck or unsure about how to improve their body confidence. This pack has genuinely made a difference in how I view myself, inside and out!
I wasn’t expecting to feel this good about myself so fast! The “Own Your Glow” ebook gave me so many great tips that I apply every day. My confidence is through the roof!
These guides are exactly what I needed to start boosting my self-esteem. The “Confident You” guide was especially eye-opening, helping me realize that true confidence comes from within. The checklist made it easy to follow through with actionable steps. My only issue was that some tips felt a bit repetitive, but overall, this pack made a huge difference in my body confidence!
🔥🔥🔥
This pack really focuses on both inner and outer beauty. It’s been such a positive influence on my self-image!
This pack is a perfect fit for me. I always felt insecure about my body, but these guides helped me start seeing myself differently. I feel so much better now!
My body confidence has improved so much thanks to the actionable strategies in this pack. I feel more empowered than ever!
I’m so glad I found this bundle. The advice in the “Own Your Glow” guide was practical and empowering. The “Confident You” guide helped me unlock a new level of self-love, and the checklist kept me on track. While I wish there were more real-life examples, the pack is still a great resource. I feel more confident and comfortable in my skin now!
Really impressed with how much the pack has helped me! I’ve made so much progress in just a short time.
This pack is a true gem. I was struggling with body confidence and low self-esteem, and I’m so glad I found this bundle. The “Own Your Glow” guide is full of actionable advice that’s easy to apply to daily life. It gave me real-world examples and strategies to improve my body image. The Body Confidence Checklist has been a great tool to track my progress. Every time I check off a goal, I feel a sense of accomplishment that keeps me going. But the real game-changer for me was the “Confident You” guide. It’s not just about the physical aspect of confidence; it addresses the emotional and mental side as well. The shift in my mindset has been incredible, and I feel so much better about myself, both inside and out. This bundle is perfect for anyone who struggles with self-doubt or body image issues. It’s been a journey, but I feel empowered, and I know I’ll continue to improve my confidence every day. It’s totally worth the investment!
Helpful, yet could improve.
The checklist was easy to follow and made a difference!
I’ve been through tons of self-help guides, but this one stands out. It’s not just about looking good—it’s about feeling good too!
This pack is a perfect resource for anyone struggling with body image. I’ve always had difficulty accepting myself, but after going through these guides, I feel more confident than I ever have before. The “Own Your Glow” ebook was packed with real-world examples and easy-to-follow advice that helped me shift my mindset. The Body Confidence Checklist was incredibly motivating, and it was great to have something to track my progress. But the real highlight for me was the “Confident You” guide. It made me realize that true confidence isn’t just about appearance—it’s about how I feel inside. The strategies helped me overcome self-doubt and insecurities, and I’m now much more comfortable in my own skin. The transformation has been gradual, but I feel more empowered every day. If you’re struggling with body confidence, I can’t recommend this bundle enough. It’s been a life-changing experience!
Such a great investment. This has been a huge help in boosting my confidence and improving my self-esteem!
Perfect for boosting confidence instantly!
This 3-in-1 pack has been a valuable resource for improving my body image, but I do wish the material delved a little deeper into emotional confidence. The focus is mainly on external appearance, which is helpful, but a bit more on inner emotional work would’ve been great. Overall, a solid set of tools!
great!
Incredible boost to my self-esteem. I feel unstoppable!
The transformation I’ve experienced after using these tools is incredible. I never realized how much mindset could change my body confidence until now!