SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Absolutely loved this pack. It gave me the tools I needed to stop doubting myself and start truly embracing my body.
Highly recommend this to everyone!
Exceeded my expectations, really empowering!
Started using these guides just a week ago, and I already feel more confident and empowered. This is a must for anyone struggling with body image!
As someone who has always been insecure about my body, I’ve tried every trick in the book to feel better about myself. But nothing has helped me as much as this bundle. The “Own Your Glow” guide was a breath of fresh air. Instead of focusing on unattainable beauty standards, it gave me practical, real-life strategies to embrace my body just as it is. I especially loved the Body Confidence Checklist, which kept me motivated and focused as I worked on improving my self-esteem. The “Confident You” guide was the biggest surprise—it helped me realize that confidence isn’t just about physical appearance; it’s about embracing who you are, flaws and all. This journey has truly changed my mindset. I now feel empowered to love my body and work on becoming the best version of myself. If you’re struggling with body image, I can’t recommend this pack enough!
The bundle definitely helped boost my confidence, though I was hoping for more visual aids. Still, the tools are practical and easy to apply. Overall, a great resource for those looking to work on their self-esteem. I’d recommend it for anyone who needs some fresh motivation in their confidence journey.
More than just a body confidence guide, this helped me learn how to love myself every day. I feel so much better about who I am!
When I decided to try this pack, I was at a crossroads with my body image and self-esteem. I had heard about these kinds of resources before but never thought they would work for me. I’m so glad I gave it a shot. The “Own Your Glow” ebook was packed with so much useful advice that I could apply immediately. It helped me focus not just on how I look, but on how I feel in my body. The Body Confidence Checklist was exactly what I needed to get back on track. I used it daily, and it kept me motivated. The biggest surprise for me was the “Confident You” guide. I had always thought that confidence was only about appearance, but this guide showed me that it’s about so much more—it’s about self-love, mindset, and energy. I now feel like I’m in control of my confidence, and I’m so much more at peace with who I am. It hasn’t been an overnight change, but I’ve seen a remarkable transformation. Highly recommend this pack to anyone looking for a real, lasting change in their body confidence!
I didn’t think an ebook and a checklist would make such a big impact, but wow. They have made it so much easier to work on my self-esteem!
Exactly what I needed for confidence!
I've always struggled with negative thoughts about my appearance, but these guides gave me real tools to deal with it. It's definitely been worth the investment!
Not only did I gain confidence, but I also learned how to keep it up! The “Confident You” guide gave me exactly what I needed.
Great tools for building self-love!
As someone who has struggled with body image for years, I can honestly say that this bundle has been a game-changer. The “Own Your Glow” ebook was packed with so many insightful tips and actionable advice that I could immediately apply. I love that it wasn’t just about how to look a certain way—it’s about how to feel good in your own skin, regardless of appearance. The Body Confidence Checklist was especially helpful because it provided a clear roadmap, step-by-step, for improving how I see myself every day. But what truly made this stand out was the “Confident You” guide, which was a refreshing take on not just outward appearance but on the feeling of being confident within. It showed me how my mindset and approach to daily life could impact my self-esteem in profound ways. I feel more self-assured and happier with who I am, and it feels amazing. This is not just a temporary fix; it’s a lasting change that I will carry with me for years to come. I’m so grateful I found this pack!
I’ve never felt more empowered in my life than I do now, thanks to this incredible bundle. The “Own Your Glow” guide helped me see that building body confidence is not just about changing my appearance—it’s about changing the way I think about myself. The practical advice and strategies made a huge difference in my life. I loved using the Body Confidence Checklist because it helped me set tangible goals and track my progress. But what really stood out for me was the “Confident You” guide. I realized that true confidence comes from within and that the way I view myself affects every part of my life. These guides have helped me unlock a version of myself I didn’t know existed. I’m proud of the progress I’ve made, and I feel more comfortable in my own skin. This is not just a temporary fix; this is a long-term transformation that I will carry with me. If you’re looking for a way to feel better about yourself, I highly recommend this bundle.
The practical steps helped me transform how I see myself. I never realized how much I could change with the right tools!
❤️❤️❤️
I’m loving this bundle! The “Confident You” guide was such a revelation, and it really helped me build confidence from the inside out.
Couldn’t recommend this more! I feel more confident than I have in years. This is exactly what I needed!
This helped me unlock a new level of body confidence.
Incredible value for the price. It’s like having a coach in your pocket. I feel so much more confident in my skin!
What I really love is that I could start right away—no shipping, just instant access! I felt so motivated from day one to work on my body image.
love it🔥🔥
This bundle is perfect for anyone who needs a boost in their body confidence. It doesn’t just focus on looks, but on feeling great about yourself overall!